Dedicated Development Team – Efficient work & Motivation

There is no company in this Universe that would like to be left behind using outdated solutions for the production process.

Therefore, to cope with changes and trends, even big software engineering players, like Skype, GitHub, and Slack, opt for outsourcing over other models of cooperation.

A dedicated team helps to get specialists who will be completely immersed in the specifics of the client’s business. In addition, the team is flexible to customer requirements and can scale up if the need arises.

THE BENEFITS OF A DEDICATED TEAM

The advantages list can continue days and nights, but we’d like to highlight how our clients took advantages of such a model working with us:

full involvement in the requirements and methodology of the project;
adjustment of the work time in accordance with the client’s time zone;
opportunity to interview all specialists;
full control over design processes;
detailed reports and constant collaboration;
rapid growth and replacement of resources;
the long-term value of the project due to the accumulation of expertise and preservation of knowledge;
cost-effectiveness;
high work efficiency;
direct communication and monitoring of the team;
process of software development controlled and managed;
flexibility in planning and managing changes;
team scalability;
transparent pricing system;
the most reliable model of all.

By hiring a dedicated team, most clients are not just looking for additional resources for testing, they are seeking to get motivated and interested in the project professionals who will be proactive and will do everything possible to ensure that the final product is perfect. The client needs experts with whom he can communicate, who will be “on the same wavelength” with him. Therefore, the personality of the team members is very important.

59% of companies believe outsourcing as an effective cost-cutting option.

For example, we have a team that has been working with a client of us for 6 years. This confirms that a dedicated team really means “dedication” – dedication to the project and dedication to solving problems. From our experience, we realized and noticed many times that in addition to the involvement of the team, there is another main advantage of this model that attracts customers, and now I am talking about the transparency of the process. This gives the client the ability to monitor the progress of work and quickly scale the team.

WAYS TO MOTIVATE YOUR OUTSOURCED TEAM

It’s nice to have a dedicated software development team, but the question is: “How to maintain expert motivated during the long-term projects, at the same time contributing to the development of skills without decreasing the efficiency of the work?”. Let’s discover in detail.

  • Communicate clearly. Make sure that you have laid all the cards correctly, that the people on the other side clearly understand what you are planning. In addition to the kick-off document that you submitted at the beginning, additionally, come out diagrams, designs, examples, and requirements. Provide as much information as possible and always ask if extra materials or explanations are needed. You are the leader of this team (PO of the product) and should be involved as well as the rest of the members.

57% of projects fail due to breakdown in communications.

  • Respect them as professionals. The cause why you chose them, firstly, is due to their knowledge and skills. Consult them about process improvements, request their opinion, ask for suggestions. A dedicated team is not just a team of engineers, communicators, or managers. Beforehand to start a collaboration with you and your business, they were groomed as consultants.
  • Appreciate them as knowledge workers. Considering the opinions of employees, especially regarding organizational issues, serves as an additional incentive for conscientious work. In addition, a fresh perspective will help identify the company’s strengths and weaknesses. Another way to use feedback for motivation is to invite employees to independently choose the criteria by which their work will be assessed, and based on opinions, form an individual KPI system.  Plus, the staff can become a “bank of ideas”, where the management can draw hints and non-standard solutions to problems. It is important to listen to each employee without rejecting the initiative at the very beginning. This method of non-material motivation will give an additional impetus to the development of the team and the company as a whole.
  • Recognize their achievements. A simple “thank you” or “well done” – and now your team member/colleague smiles and does his task in a good mood, and the rest of the employees are imbued with loyalty to you. Plus, it is a simple way to show the employee the value of his work. Gratitude is always appropriate and, as a form of motivation, does not require any expenses.
  • Pay for extended working hours and working shifts. In addition to a good salary, you have to pay for overtime hours, which is a well-known practice across the IT industry. Plus, the employee will feel that by his time and work there is respect and responsibility for the fact that he divides all the work to instill quality and on time.
  • Respect their time. Each of us has a private life, which requires our attention and time. Since it takes 8 hours to work per day and to sleep the same number of time, we have about three hours a day left for us and our loved ones, if we do not consider the time for the trip to and from the office, for preparing before leaving home and various basic little things. Thus, we have very little free time for ourselves and for important things, and accordingly, this time is very expensive and sometimes it is simply priceless. And do not forget about the weekend, there must be a balance in everything. So winning respect for the free time of employees is one of the key factors in motivating a team.

The essence of motivation is to give people what they most want to get out of their work. The more fully you can satisfy their desires, the more chances you have of getting what you need, namely: performance, quality, service.

By hiring a dedicated team, you are, in a sense, hiring a well-coordinated organism that is inspired by your goals, follows your directions, and will not leave you halfway there if something goes wrong.

Contact us and we will show you how a dedicated team can boost your product/project.

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    9 steps to make a “marriage in Heaven” with your IT customers

    Have you ever wondered how your customers comprehend your joint projects? It’s a useful exercise to experiment with both sides of vision since most issues appear because everyone sees things from their own point of view and fails to observe the situation from other angles. 

    This article is about some of our golden rules which offered us in years agility and open relations with our clients. Follow the white rabbit!

    • STEP #1 Do not miss the start check-up

    Confirm with your client the purpose, value, and objectives following the how, why, and what questions. Thus, you will have a firm answer that will ensure the 100% truthful basis of your project. Ask the client for a formal confirmation.

    • STEP #2 Hold a kickoff meeting and plan out key activities, milestones, and approval loops

    GO for a realistic, achievable, and detailed enough timeline for product development as a comprehensive road trip, to effectively monitor the project’s progress. Without clearly defined tasks, you will waste your resources, just like going on a trip on an unknown road and wasting fuel.

    The project implementation schedule should coincide as much as possible with the control schedule. That way, you will not lose time and effort. Use Gantt Charts for better project planning and tracking short-term and long-term tasks.

    If you control the project every two weeks in Agile Sprints style, then the development schedule should provide the ability to detail up to 2 weeks. The best way out is to “cut” the project into smaller iterations. As a golden rule, always update this plan.

    • STEP #3 ALWAYS work collaboratively

    Communication is the groundwork of any human relationship, regardless of its nature. Proper and efficient communication can ensure our success both professionally and personally. Therefore, by having regularly short stand-up meetings a few times weekly, your relation will not be like a blame game, but on the contrary, it will become more friendly, avoiding moments full of arrogance, disagreements, negativity, high tones, ingratitude, etc. Create an agenda of your meetings in advance for the next several connections.

    Working proactively, everyone will know what stage the project is at, and will have a clear picture of its tasks. Furthermore, there will be fewer technical errors related to the project and the probability of retaining the project will be much lower.

    • STEP #4 Be friendly but don’t do not cross the personal line

    Add a little “air” to your relationship, but don’t go beyond the personal area. Simple things like congratulating on birthdays, having small talk during meetings/calls about life in general, sharing a joke or two, having a good laugh together, telling stories, and also listening to their stories and other stuff like this can help build bonds that can never be achieved only with working relationships.

    • STEP #5 Ask for weekly feedback

    Confirm with the client the weekly work. Request a full answer to all your questions, sending him a friendly form with easy check answers (yes/no, rate from 1 to 10, and other options). Most clients are lazy or do not have enough time to complete the long feedback surveys. Put yourself in their shoes.

    • STEP #6 Taken into account each detail

    From the very beginning, determine together with the client the milestones, budget, priorities in the smallest details, such as detailed budget by categories, and so on. Always, listen actively and understand what the client is talking about. It’s a key factor.

    • STEP #7 Keep your client informed

    Every time when you have changes, update data and make sure that your client is aware of them, providing access to them and communicating via email in the weekly status report (budget burn, timeline, blockers, requirements, risks, and questions).

    • STEP #8 Foresee potential risks beforehand

    Make sure in advance that there is a “backup” manager in all project negotiations, who could take the reins into his own hands in the event of an unforeseen situation like staff leaving. Use to be notified about tasks moving from one stage to another. Prepare with your team some outstanding alternate control measures, list all types of risks, and course of action plan “B”.

    • STEP #9 Prevent the change directions mid-course and cost overruns

    By providing tasks’ implemented time and cost for each one from the start, the client will have a clear decision and will understand the value of your resources. Invite the client to planning sessions and backlog refinement. Here s/he will understand the volume of work, that things happen interactively, will be aware of the time of implementation of the tasks, and the value of both human and financial resources. Do not be shy to explain that adding tasks to the scope is changing the estimated time of delivery.

    Considering the tips listed above, your projects will always be implemented successfully and with fewer problems along the way. You tend to have a fruitful relationship full of collaboration with your customers.

    Meet us and we’ll be glad to show you how the perfect project match is done.

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      The danger of legacy

      Today, software development takes place in a highly competitive environment. This introduces several significant risks that may affect business performance and one of the most dangerous is excessive efforts to maintain legacy technologies. Although businesses may be hesitant to make investments in new technology, the true cost of legacy technology far outweighs the investment. Because legacy applications cost more to run and maintain, they make the business highly inefficient, increases operational costs and system downtime. Legacy technologies are also extremely vulnerable, because many of these outdated systems are no longer supported by the manufacturer. Another problem with using outdated technology is that most legacy systems are incompatible with newer systems.

      Risks

      However, scrapping legacy systems and replacing them with more modern software involves significant business risks. Most managers try to minimize risks and therefore do not want to face the uncertainties of new software systems. Replacing a legacy system is a risky business strategy for a number of reasons. There is rarely a complete specification of the legacy system. The original specification may have been lost or not written in sufficient detail. Therefore, there is no straightforward way of specifying a new system that is functionally identical to the system that is in use.

      New software development is itself risky so that there may be unexpected problems with a new system. It may not be delivered on time and for the price expected.

      Keeping legacy systems in use avoids the risks of replacement but making changes to existing software usually becomes more expensive as systems get older. There are several reasons that lead to an increase in the complexity of system maintenance. First of all, different parts of the system may be implemented by different teams. There is, therefore, no consistent programming style across the whole system. Replacement of developers is a completely normal business process, but it is necessary to strictly adhere to the code style and follow the architecture guidelines.

      Optimization

      To eliminate the risk of obsolescence of a programming language or framework, it is desirable to divide the application into separate services with a minimum number of dependencies. If necessary, any of these services can be rewritten using new technologies and this will in no way affect the functionality of other parts. In addition to dividing into separate services, the use of modular architecture and the CQRS principle allows you to divide functionality within a service.

      During the development process, it is necessary to allocate time for creating and updating the documentation so that it does not become outdated. All documentation should be structured and it is advisable to use specialized tools for writing and storing documentation. All business processes should be described in the form of UML diagrams.

      The system may have been optimized for space utilization or execution speed rather than written for understandability. This causes particular difficulties for programmers who have learned modern software engineering techniques and who have not been exposed to the programming tricks that have been used. In the long run, clear and easily modifiable code is always preferable to an optimized but overcomplicated solution.

      Adherence to uniform standards, division into independent services, timely updating of documentation allows you to gradually develop the product without the need to rewrite it completely.

      Drop us a line if you have legacy code/systems, we have the right experience to help you to make the right decision on it’s future.

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        Moldova as an IT Outsourcing destination

        There are a number of reasons companies choose to outsource to Moldova. While among the most obvious are the moderate costs, skilled professionals and top-quality project delivery, there are many other factors at play too. To make it easier to understand why to outsource to Moldova and why this destination is bound to be among the top IT industry trends in 2021, I invite you to go through those reasons.

        I love to start with the nutshell cause:

        Highly Qualified Professionals

        Moldova has an impressive educational tradition especially having a very strong IT through industry academia agreements which allows the graduates to experience and strengthen their technical concepts.

        Moldova has a number of technical institutions that provide quality education, creating professionals who have strong foundations and practical knowledge. The Technical University of Moldova and State University of Moldova, among others, are top-ranked universities. They produce talented engineers and developers every year. Most Moldovan professionals are fluent in 2 to 3 languages at least, the most common being English, Russian, German and French.

        International giants like Hewlett Packard, Intel, Microsoft, and Oracle, offer IT certification and other programs that contribute to Moldova’s vibrant IT ecosystem. These certifications allow Moldovan companies to cater to a large list of clients from North Europe, Western Europe, Benelux, North America, and other regions. From the IT outsourcing perspective, Moldova, therefore, provides a huge variety of talent, while offering cost-effective solutions for a large diversity of IT needs.

        Almost 80% of the ~22,000 IT specialists are software engineers, data analysts, software developers, and project managers, according to the IDC CEMA Research. This makes Moldova the perfect destination for those looking to access the talent pool for data analytics, UI design, development of software, application, mobile software development, and even data visualization. It also provides services to those looking at very industry-specific niches, and enterprise application development.

        The Geographic Reason – the one that stands out Moldova from the crowd of outsourcing destinations

        Moldova is located in the Eastern part of Europe, and is well-positioned from a geographic point of view to operate for western customers even with overlapping working hours. The UTC +2 time zone makes it convenient. In addition, it is only 2 to 3 hours away from the major European hubs. Citizens from over 100 countries, including all those in the European Union, have visa-free entry available.

        Even pandemics does not affect this since business trips are allowed and the development process was never stopped.

        In addition to the stated above, Moldova is the bridge between the eastern and western markets. With ICT services and product development increasing over 20 times since 2006, the rate of growth is on a rise in Moldova.

        If the Well qualified reason is my favorite…our clients adore the Competitive Prices we offer

        For regions with traditionally high operational costs and significant payroll costs, Moldova is a great destination with respect to the cost. It allows our clients to collaborate with a larger talent pool but keeping the costs at the level they would love to see. It is feasible to simultaneously optimize business strategy and better manage overall costs.

        This is a surefire way to get ahead in this competitive market.

        With cutting edge technology and an ever-growing workforce available for a very competitive cost, Moldova became the best option for IT companies benefiting from a unique tax policy of 7% from the turnover. This tax has replaced: Corporate Income Tax (CIT); Personal Income Tax (PIT); social security and medical insurance taxes; local and real estate taxes.

        Global Recognition for Moldova

        Moldova has been gaining popularity with companies seeking to outsource their IT projects. It has also gained global recognition for many of its initiatives, including the ease of setting up business and using the talent pool. With a very good technical education system and liberal rules and taxes, it is no wonder that Moldova is rapidly becoming the primary choice for companies looking for options to outsource.

        The World Trade organization places the volume of it and telecom export growth to be from $58 million to $188 million over nine years.

        Moldova has a network readiness index position of 77, and stands at 5th place for broadband availability, making it a prime destination to access talent from without the worry of connectivity issues. It has a Global Innovation index of 33, and a Network Readiness Index of 4 out of a maximum of 7. Their Current Ease of Doing business score is a 74.4, with a standard 1.03 percent growth per annum.

        All this makes Moldova a popular IT hub for companies. You can get great employees who can work remotely without any issues, and can provide services regularly due to the convenient time zone and liberal laws, along with cost-effective work models.

        Our company was founded in 2013 and since that time DAS Solutions builds perfect teams for our clients. We are a software powerhouse that is committed to providing the best IT outsourcing services and developing software products. With dozens of satisfied customers onboarded, we can handle your IT needs, be it eHealth, mobile software, or needs from the fintech industry. With our team of more than 50 software developers, managers and Q&A specialists, we have catered to 32 clients so far, and have successfully delivered 40 projects.

        You will find a fully agile system that enables you to make the best of the tech powerhouse that Moldova has to offer. Contact us right away, and witness the start of a beautiful business partnership that will help you grow.

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