One Sprint in DAS Solutions life

It’s not a secret that having an Agile mindset is absolutely essential for Business Development.

Nowadays, everything is changing very fast, we have a lot of challenges, and therefore, it’s all about how fast you can react and how fast you can adapt to changes.

Changes are inevitable!

It’s something that we have to welcome, because in this way, we will become less stressed and more powerful, we will see a situation from different angles. The problem is that during years, we were comfortable to work according to plan, without any deviations, because for a lot of people, to change something means that they need to perform some additional work, recalculate costs, they will have some additional communication channels, some additional risks and as a result, another deadline. It’s true. To work according to the plan – is a really great way to reach your objectives and strategic goals. However, it’s not so easy and you always will deal with changes, due to different factors, such as: Business need, Market change, etc.

First of all, in order to manage a change, we really need to “Accept” the idea that changes are something you can’t control until it happens. This is the critical element that we have always to keep in mind. It’s a long process to capture this idea, however, it is something fundamental.


From our perspective, we don’t think that sticking just to one approach or methodology is the best way to reach your goals. We really believe that Team need s to be flexible and adaptable to different situations. We prefer to mix methodologies for a better outcome. We want to give our team all knowledge and instruments that will make their work more comfortable and productive.


So, as an IT company, mostly, we are using SCRUM, but in addition, we add some instruments and techniques from other frameworks, such as Waterfall, to get a better outcome. We are opened to experiments, and always are in the process of continuous improvements of our processes.

Usually, our Sprint begins on Monday (it’s more comfortable for us) and the duration of the Sprint is 2 weeks or 10 business days. Before we are getting to start our Sprint, we need to perform some activities to make sure that everything that was planned – will be delivered.

These events include:
• Backlog Refinement or Grooming,
• Sprint Planning,
• Daily Scrum,
• Retro meeting and Review.

So, first of all, imagine that you have a list of hundreds of requirements. We all understand that these can’t be delivered in 2 weeks, therefore, we need to prioritize our Backlog to make sure that first of all, we will deliver the most important features from a business point of view. This type of meeting usually is performed with the Product Owner, who is responsible for Ordering Product Backlog items and, ensuring that the Product Backlog is transparent, visible and understood. It’s a very important part of our process, because the team, which consist of 7 people, must have a clear understanding of what needs to be done, its acceptance criteria, estimations and to know the amount of User Stories which will be included in the Sprint according to team capacity. Also, we are assessing additional risks that might or might not happen and track them daily. Risk Analysis is based on Probability and Impact of an event/risk that might happen in the future, having a positive or negative result.

Grooming or Refinement meeting is a meeting where we prioritize all items in Backlog from those which brings maximum value. To make it happens, we use different techniques for prioritization:

  1. MoSCoW Prioritization scheme — The MoSCoW prioritization scheme derives its name from the first letters of the phrases “Must have,” “Should have,” “Could have,” and “Won’t have”. This prioritization method is generally more effective than simple schemes. The labels are in decreasing order of priority with “Must have” User Stories being those without which the product will have no value and “Won’t have” User Stories being those that, although they would be nice to have, are not necessary to be included.
  2. Paired Comparison — In this technique, a list of all the User Stories in the Prioritized Product Backlog is prepared. Next, each User Story is taken individually and compared with the other User Stories in the list, one at a time. Each time two User Stories are compared, a decision is made regarding which of the two is more important. Through this process, a prioritized list of User Stories can be generated.
  3. 100-Point Method — It involves giving the customer 100 points they can use to vote for the User Stories that are most important. The objective is to give more weight to the User Stories that are of higher priority when compared to the other available User Stories. Each group member allocates points to the various User Stories, giving more points to those they feel are more important. On completion of the voting process, prioritization is determined by calculating the total points allocated to each User Story.
    Our favorite prioritization method is MoSCoW, due to its simplicity and efficiency. Regardless of what method you use during the prioritization phase, all of them offer a simple idea – “To choose items which are most important and valuable for the customer.

After our Backlog is prioritized, and team understands what is important for the customer for the next Sprint, we have a Sprint Planning meeting. Usually, we are doing this meeting on Friday, because the new Sprint, with prioritized Backlog, estimated effort of User Stories and tasks begins on Monday. Therefore, during the Sprint Planning Meeting we discuss and estimate each User Story in terms of the effort required to complete it.

Here we can use different techniques to estimate the effort for each User Story:

  1. Planning Poker
  2. Fist of Five
  3. T-Shirts Size
  4. Bucket System
  5. Points for Cost Estimation

But mostly, we are using:

  1. Planning Poker
  2. Fist of Five
  3. T-Shirts Size

Planning Poker, also called Estimation Poker, is an estimation technique which uses consensus to estimate relative sizes of User Stories or the effort required to create them.
In Planning Poker, each team member is assigned a deck of cards. Each card is numbered in a sequence and the numbers represent the complexity of the problem, in terms of time or effort, as estimated by the team member. The Product Owner chooses a User Story from the Prioritized Product Backlog and presents it to the team. The Scrum Team members assess the User Story and try to understand it better before providing their estimate for developing it.

Then, each member picks a card from the deck that represents their estimate for the User Story. If the majority of all team members select the same card then the estimate indicated by that card will be the estimate for that User Story. If there is no consensus, then the team members discuss reasons for selecting different cards or estimates. After this discussion, they pick cards again. This sequence continues until all the assumptions are understood, misunderstandings are resolved, and consensus or agreement is reached.

Planning Poker advocates greater interaction and enhanced communication among the participants. It facilitates independent thinking by participants, thus avoiding the phenomenon of groupthink.
Planning Poker is a really great technique for effort estimation, but how would you do it for people who work remotely?


We have found an extension for Project Management software that we use for all our projects. It gives us a possibility to estimate the effort remotely, using the same cards with the Fibonacci sequence, but online.

Mostly, we prefer this technique to Estimate all User Stories, because we believe that communication and agreement between team members – is the key to success.

Fist of Five
Is a simple and fast mechanism to achieve consensus in a group and drive discussion. After an initial discussion on a given proposal or a pending decision, the Scrum Team members are each asked to vote on a scale of 1 to 5 using their fingers. The value in using this technique is not only consensus building but also driving discussion because each team member is asked to explain the reason for their ranking. They are also given the opportunity to express any issues or concerns. Once the team has discussed it, a collective decision will be made.
The number of fingers used to vote indicates the level of agreement and desire for discussion:

  • One finger: I disagree with the group’s conclusion and have major concerns.
  • Two fingers: I disagree with the group’s conclusion and would like to discuss some minor issues.
  • Three fingers: I am not sure and would like to go with the group’s consensus conclusion.
  • Four fingers: I agree with the group’s conclusion and would like to discuss some minor issues.
  • Five fingers: I wholeheartedly agree with the group’s conclusion.

T-Shirt Size
Is a technique used for relative estimation and high-level sizing of Items/User Stories. You use this technique of relative estimation as opposed to absolute estimation when you just need a rough estimate or comparison of items. Speed is valued over accuracy which stops people from overthinking and overanalyzing, as you just want people to use their instincts and gut feeling. Information may not be available at this point anyway for detailed estimates.
You can have as many t-shirt sizes as you like, but best to keep it simple as it’s only a rough estimate.
The most common amount is 4 – Small, Medium, Large and Extra-Large.

The main difference between the 2 commonly used techniques (Planning Poker and T-Shirt size) is based on what amount of User Stories will be estimated. In Planning Poker, you can estimate less Use Stories than in T-Shit size, because Planning Poker is about the interaction between people, communication amongst them and reaching consensus. According to Scrum rules, for the Sprint Planning meeting we have no more than 4 hours for 2 weeks of the Sprint. That’s why if you will use Planning Poker, you can’t estimate a lot of User Story (usually you can estimate less than 15 User Story per session). Instead, this type of effort assessment, gives us a clear understanding between team members, many details could be discussed, and a lot of risks could be identified, just because people communicating with each other.


There is a lot of information about using Scrum Planning meeting and many suggestions on how to use it correctly, but we really believe that we need to use only what works for us better, what brings value for our company, what makes a customer satisfied and a team is happy and productive.

Just to be cleared at this point:

There are several recommendations that Sprint Planning meeting should be divided into 2 parts :

  1. User Story Estimation and the
  2. Tasks Estimations to complete this User story.

Our Sprint Planning Meeting includes just User Story Estimation. It means that the effort required to complete each User Story is estimated during this meeting. With regards to tasks, all team members are responsible for decomposing the User Story into small manageable pieces/tasks, as well as estimate these decomposed tasks. This can be done during a Sprint Planning meeting or not. Formally, we don’t have a specific rule for that. Only one point is important: to have as much as possible of Estimated User Stories and Estimated tasks before the start of the next Sprint.

We use several techniques to estimate tasks, based on how accurate an estimation should be given for each task and what information do we have about these tasks. Of course, it is important to give a real estimation, which is very close to reality, that’s why we are using some techniques to make it happen:

  • Analogous estimation means that will be used estimation based on experience from past projects. It’s not so accurate estimation technique, but you can use it for high-level estimation.
  • Parametric Estimation is a more accurate technique for estimating the cost and duration of the task. It uses the relationship between variables to calculate the cost and duration. Parametric Estimation is determined by identifying the unit cost or duration and the number of units required for the project or activity. The measurement must be scalable in order to be accurate. In other words, you need statistical data.
  • 3Points Estimate is a part of the Program Evaluation and Review Technique (PERT). This method based on 3 points to calculated weighted mean or so-called Beta Distribution.

Formula:

(Pessimistic Time +(4* Most Likely)+ Optimistic Time) / 6

Most Likely Time is the most probable, therefore, it has the biggest weight.

Pessimistic Time – the worst scenario. When everything goes wrong, there are a lot of risks, constraints
Optimistic Time – good scenario. When everything goes according to the plan
Most Likely Time – most probable. When everything goes according to the plan, but we assume some risks or changes can happen in the future.

Further, you need to calculate a Standard Deviation, to understand possible deviation from the initial plan.

Standard Deviation Formula:

(Pessimistic Time – Optimistic Time) / 6

When we know everything what we have to do in the next Sprint, we create the Sprint Backlog.
The sprint backlog is a Backlog of prioritized Items /User Stories, their estimation, acceptance criteria and Definition of Done.


Every day we have a Daily Scrum meeting which focuses on understanding what issue or blocking points we have and what we will do with that. This is in addition to standard questions like “What did you do yesterday?” and “what are you planning to do today”. Each team makes their Daily Scrum different, depending on what you want to capture during this meeting, but we believe that: “If it works for you and brings value- do it this way!”. This is exactly what Agile mean s for us. And of course, the duration of this meeting is less than 15 minutes.
A Sprint is finished with a presentation of the deliverables that were performed in a span of 2 weeks. Of course, we have a situation, when a deliverable is too big and it takes more time to show how it works, however, the goal of each Sprint is to make sure that we have usable increment at the end of the Sprint.


One of the main points of any project is Lessons Learned, no matter what timeframes you are working on. We really believe that learning makes us better, therefore, after each Sprint, we look at what we can do better, what we are not going to do in the next Sprint and what went well. One of the important points of Retro meeting is to make sure that all suggestions for what needs to be improved are tracked and will be implemented. We are not discussing improvements just for being discussed! We are tracking all team’s feedbacks and the team decided what, when and how it can be improved, so that, each next Sprint gets better.

In summary

It’s really safe to say that all Scrum ceremonies and techniques help you manage your projects properly, but if you don’t have a flexible mindset, if you don’t want to change, adapt and respond to challenges- you may never achieve your goals. The first thing we need to do – is just to understand that there is always a way to make you perform better, just open your mind and experiment.

Moldova as an IT Outsourcing destination

There are a number of reasons companies choose to outsource to Moldova. While among the most obvious are the moderate costs, skilled professionals and top-quality project delivery, there are many other factors at play too. To make it easier to understand why to outsource to Moldova and why this destination is bound to be among the top IT industry trends in 2021, I invite you to go through those reasons.

I love to start with the nutshell cause:

Highly Qualified Professionals

Moldova has an impressive educational tradition especially having a very strong IT through industry academia agreements which allows the graduates to experience and strengthen their technical concepts.

Moldova has a number of technical institutions that provide quality education, creating professionals who have strong foundations and practical knowledge. The Technical University of Moldova and State University of Moldova, among others, are top-ranked universities. They produce talented engineers and developers every year. Most Moldovan professionals are fluent in 2 to 3 languages at least, the most common being English, Russian, German and French.

International giants like Hewlett Packard, Intel, Microsoft, and Oracle, offer IT certification and other programs that contribute to Moldova’s vibrant IT ecosystem. These certifications allow Moldovan companies to cater to a large list of clients from North Europe, Western Europe, Benelux, North America, and other regions. From the IT outsourcing perspective, Moldova, therefore, provides a huge variety of talent, while offering cost-effective solutions for a large diversity of IT needs.

Almost 80% of the ~22,000 IT specialists are software engineers, data analysts, software developers, and project managers, according to the IDC CEMA Research. This makes Moldova the perfect destination for those looking to access the talent pool for data analytics, UI design, development of software, application, mobile software development, and even data visualization. It also provides services to those looking at very industry-specific niches, and enterprise application development.

The Geographic Reason – the one that stands out Moldova from the crowd of outsourcing destinations

Moldova is located in the Eastern part of Europe, and is well-positioned from a geographic point of view to operate for western customers even with overlapping working hours. The UTC +2 time zone makes it convenient. In addition, it is only 2 to 3 hours away from the major European hubs. Citizens from over 100 countries, including all those in the European Union, have visa-free entry available.

Even pandemics does not affect this since business trips are allowed and the development process was never stopped.

In addition to the stated above, Moldova is the bridge between the eastern and western markets. With ICT services and product development increasing over 20 times since 2006, the rate of growth is on a rise in Moldova.

If the Well qualified reason is my favorite…our clients adore the Competitive Prices we offer

For regions with traditionally high operational costs and significant payroll costs, Moldova is a great destination with respect to the cost. It allows our clients to collaborate with a larger talent pool but keeping the costs at the level they would love to see. It is feasible to simultaneously optimize business strategy and better manage overall costs.

This is a surefire way to get ahead in this competitive market.

With cutting edge technology and an ever-growing workforce available for a very competitive cost, Moldova became the best option for IT companies benefiting from a unique tax policy of 7% from the turnover. This tax has replaced: Corporate Income Tax (CIT); Personal Income Tax (PIT); social security and medical insurance taxes; local and real estate taxes.

Global Recognition for Moldova

Moldova has been gaining popularity with companies seeking to outsource their IT projects. It has also gained global recognition for many of its initiatives, including the ease of setting up business and using the talent pool. With a very good technical education system and liberal rules and taxes, it is no wonder that Moldova is rapidly becoming the primary choice for companies looking for options to outsource.

The World Trade organization places the volume of it and telecom export growth to be from $58 million to $188 million over nine years.

Moldova has a network readiness index position of 77, and stands at 5th place for broadband availability, making it a prime destination to access talent from without the worry of connectivity issues. It has a Global Innovation index of 33, and a Network Readiness Index of 4 out of a maximum of 7. Their Current Ease of Doing business score is a 74.4, with a standard 1.03 percent growth per annum.

All this makes Moldova a popular IT hub for companies. You can get great employees who can work remotely without any issues, and can provide services regularly due to the convenient time zone and liberal laws, along with cost-effective work models.

Our company was founded in 2013 and since that time DAS Solutions builds perfect teams for our clients. We are a software powerhouse that is committed to providing the best IT outsourcing services and developing software products. With dozens of satisfied customers onboarded, we can handle your IT needs, be it eHealth, mobile software, or needs from the fintech industry. With our team of more than 50 software developers, managers and Q&A specialists, we have catered to 32 clients so far, and have successfully delivered 40 projects.

You will find a fully agile system that enables you to make the best of the tech powerhouse that Moldova has to offer. Contact us right away, and witness the start of a beautiful business partnership that will help you grow.

How to Meet IT Project Deliverables?

At DAS Solutions we often work with our partners on creating a project plan and project-related documentation. One of the first things we do before starting the project is discuss the IT project deliverables.

A deliverable is an item produced as a part of the project. As the project moves forward, deliverables are further defined and specified. Deliverables can be tangible or intangible. For example, if you need to implement a system that tracks orders, your key deliverables will include tangible (the system itself) and intangible (training sessions for employees) items.

The most important thing to do to meet the IT project deliverables is to define them.

Clearly stated deliverables will help you see the project strategically. Once the deliverables are identified, they serve as a foundation for the success of the project. That is why it is crucial that project managers take enough time to gather and analyze all relevant information.

The deliverables need to meet the following criteria:

  • Have a detailed and clear description for all team members involved in the project;
  • Specify the operations and functionalities that will be performed by the software;
  • Ensure alignment with all requirements provided by the customer;
  • Clearly establish the client’s expectations;
  • Secure the client’s consent and acceptance;
  • Serve as a measurable basis for deliverables’ testing and review.

Keep the documentation updated

Updated documentation written clearly will help avoid any confusion. Make sure that all those involved in the project have a copy or can easily access it, because everyone has to be on the same page. Efficient coordination of the information will ensure that the deliverables are met.

Master the management of IT project deliverables

  • Assign your team tasks that have a work result. It can be a short script that allows to add new items in the bag, or it can be something more complex such as user manual.
  • Be clear about task delivery intervals. A specific date stimulates the team member to focus on the result. At the same time, don’t set too broad intervals, for example a month or two months.
  • Monitor and record the progress of larger deliverables. If something goes in the wrong direction you will be the first to notice. This will give you the opportunity to come up with a different plan.
  • Implement a formal acceptance and review procedure, this will help you avoid misunderstandings.
  • Gather a dedicated responsible team of developers and encourage knowledge-sharing between them. In case someone decides to move to a different project, you need to ensure that all deliverables for your project will be completed on time.
  • Don’t make assumptions. If something does not seem clear enough, discuss it with the team members and the stakeholders.  It is better to spend 30 minutes on making sure that there are no ambiguities left than to spend hours on re-working.

When you have a reliable and professional partner it is an exciting process of meeting project deliverables.

We recommend reading the guide on how to build a software development project plan as well.

Moving forward,
DAS Solutions Team. 

5 Benefits of Having an Intranet Portal

Intranet portals are usually used by big companies, but small and medium enterprises can benefit from having them as well. Even if your company is not big yet, this blog post will show you five advantages of having an intranet portal.

1. Improved communication

With an intranet portal both staff members and managers can easily share appointments and alerts. Ideas can be posted on discussion boards along with relevant information. Also, when many people from different departments work on the same project, an intranet portal will help keep the information up-to-date. The intranet portal is a good place to recognize performers.

2. Streamlined processes

A good intranet platform improves internal processes. The accessible nature of an intranet portal will reduce questions and phone calls regarding common issues that may not be available (or hard to come by) otherwise.

3. Managed data

The intranet portal is a place where you can update corporate documents, procedures, guidelines, protocols, and resources in one click. The intranet website can serve as a place where online training content is hosted and served. You will see that knowledge is easily maintained on intranet portals. An intranet website significantly reduces print and distribution costs.

4. Cross-platform usage

Intranet websites can be easily accessed from different operating systems and browsers which is a tangible advantage especially if your IT team uses PCs that operate on UNIX, while your designers use computers that work on Mac.

5. Gradual growth

You don’t need to have something sophisticated right from the start. Your intranet portal can grow along with your business. When there is a need you can invest in a robust web-server and have more information and software available on the intranet.

If your company does not use this tool, think about how it can solve communication or document storage issues in your company. Also consider giving your intranet a different image and structure from your customer-facing website. It will give your internal communications team their own identity and will strengthen the company’s culture.

It is important to handle the implementation and adoption of the intranet with the help of professionals. Get in touch with us and we will help you go through the process of getting an intranet portal.

Moving Forward,
DAS Solutions Team.

Top Features of an Effective Claims Management System

Claims are a critical part of the insurance business. Even if your insurance company is not as big as Axa or Allianz, you need to have an efficient claims management system. Clients’ mindset and expectations are different from what they were 10 years ago. A recent survey called Insurance 2020: The digital prize — taking customer connections to a new level  has brought to light some fascinating facts:

  1. 71% of consumers made an online research before buying an insurance product.
  2. 68% of respondents were willing to download and use an app from their insurer in order to access services.
  3. 50% (!) stated their readiness to additional personal and lifestyle information so they can get the best deal for insurance services.

Insurance must thus move quickly to become more customer-centric and to improve customer experience. For successful communication, your customers and team members need to have access to an intuitive claims management system. In this post, we’d like to highlight some features that would be welcomed by both your customers and your staff.

Features of a claims management system appealing to customers:

  • A simple submission process from any device

Users need to have the possibility to complete a short and simple form using their smartphone or tablet. Claimants’ basic info, such as first name and last name (as well as other contact information) should be  filled in automatically when the customer decides to submit a claim. This should be easy to do since the info is already in the carrier’s database. In addition, the claims process will be easier if customers understand intuitively how to attach photos of receipts or invoices to their claim.

  • Tracking claims progress

Claimants need to be able to track the status and decision of consultants regarding their claim, further steps they have to take, as well as the final outcome.

  • All documents in customer’s pocket

When the customer uses their insurer’s app, they need to store their paperwork such as copies of their ID, driving license and policy documents on their application.

  • Online claims payments

Clients can save a lot of time if the transaction of claims can be done online. It also adds transparency to the process because both the customer and the consultant have access to the final decision of the claim.

  • Simplicity and security

For fast and easy access one can log in with a PIN code that is easy to remember. Any claims information entered must not be lost until submitted. At the same time all personal data must be secured via encryption. It is also useful if most of your app’s features are available even if the user is offline.

Your team will thank you for the following claims management system’s features:

  • Reminder function

This is a useful feature because it enables a consultant to stay on top of the tasks that require a timely response. The reminder feature facilitates the service provided by the insurance company.

  • Handling different types of contracts

It is preferred that the claims management system can handle various types of standard contracts. Furthermore, as the clients and the consultants might introduce amendments to the conditions of the standard form of contract it is critical that the system is able to deal with changes.

  • Keeping documentation up-to-date

Some claims are more challenging to prepare because more documentation is required. Thus claims managers need to have a system to help them keep an up-to-date documentation, prepare the claims, and prevent them from losing relevant documents.

  • Extended search capabilities

The agent needs to have the possibility to search virtually any data within the claim, including claimant, address, policy number, phone number, check number, etc. This function makes searching easier.

  • Centralized database

If you have several offices across the country it is better to have a centralized database so that the management can have access to the files, templates for claims and any other information. A reporting tool will help them analyze the outcome and status of claims.

So here we are! Ten features that a claims management system should have to improve your company’s performance. All in all, the app has to address your customers’ and your employee’s needs, which is why it is so important to choose a system with a user-friendly interface that fits well with your specific needs. Contact us and lets custom build it for you business. 

Moving Forward,
DAS Solutions Team.

4 Benefits of a Reservation System for Your Hotel

An online reservation system is a must-have for hotels these days. The booking process must be flawless and user-friendly to attract more customers and increase sales. Consider getting an online reservation system because it will give you many benefits, on top of those mentioned below.

Ways Automation Can Improve Your Business Processes

Continuously changing market conditions, high speed in decision-making, multitasking in asset management and the need to reduce risks require modern approaches to the work processes within any business. It allows you to free up precious resources for strategic planning and concentration of management in key areas of the company. Business automation is the partial or complete translation of repeatable, time-absorbing operations and business tasks under the control of a specialized system. As a result, you get to increase productivity and effectiveness of strategic management.

Automation is usually conducted in two ways:

– Automation of the basic business processes: for example, sales management or work with clients. In this case, it is carried out to directly increase the volume of sales, the number of products produced and increase the profitability of the entire business as a whole.
– Automation of supporting processes, such as accounting, reporting, records management. Such automation does not directly affect the increase in revenue, but helps reduce the time and costs of daily work execution.

The main tasks of business automation are the following:

– effective support of operational activities of the enterprise, control and organization of accounting
– preparation of any documents for partners/clients, including invoices, bills and business proposals
– quick receipt of reports on the state of affairs in the company for any period of time
– optimization of staff costs, increasing the efficiency of working hours by freeing employees from routine/habitual work
– minimizing the negative impact of the “human factor” on the most important business processes
– secure storage of information and data
– improving the quality of customer service

Automation of business processes can significantly improve the quality of management in the company and the quality of its product. For the enterprise as a whole, it gives a number of significant advantages like:

– Increase the speed of processing information and solve repetitive tasks
– Increase business transparency
– Increased coherence of staff and the quality of its work
– The ability to control large amounts of information
– Reducing the number of errors and improving management accuracy
– Simultaneous resolution of several tasks
– Rapid decision-making in repetitive situations

As a result of automation of the business processes – the management receives much more information for analyzing business processes in the form of detailed analytical reports and is able to direct the company qualitatively taking into account external and internal indicators.

Find out more about how an automation can help and grow your specific business, or if you have any other software development questions – just contact us at [email protected] or by filling out the Contact Form.

Moving Forward,
DAS Solutions Team.

software business tools

Your Business Can Be So Much More With the Right Software Tools

Companies are looking for a strategic partner that provide software platforms which impact their day-to-day business workflows and will positively affect their bottom line.

Business Intelligence Software Is Critical for Growth

The savvy utilization of data is essential for the success of a business. Corporate leaders have finally realized what a large value added business intelligence (BI) platforms bring in terms of access to more structured data. This trend toward acceptance and integration of such tools is showcased by the fact that BI software is now rated as a top investment priority by CIOs.

BI includes a variety of instruments, applications, and methodologies that allow to collect data from internal and external resources. BI platforms then prepare that data for analysis, and generate reports that are comprehensible to decision makers. BI also allows to plan and model future situations and assess risks. It doesn’t solve problems, but one can identify otherwise undetectable issues with the help of BI, and then take corrective actions to reach growth objectives.

The BI and analytics market is undergoing an evolution. Analysts predict that cloud-based BI technology investments will grow 4.5 times faster than those in on-premises solutions. The adoption of machine learning techniques and the development of smart data delivery tools also attract more funding. In addition to that, companies are more inclined to use intuitive self-service business intelligence software that doesn’t require profound technical skills. Ideally, the IT department can train the rest of the team on what data is available and how that information can be accessed and used. Once the data warehouses and data marts supporting the business intelligence system are set up, managers should be able to query the data and easily create custom reports.

The ideal business intelligence software is composed of several parts. One of its parts will source data from various databases used by a company. When it comes to sourcing data, every company is unique and it’s highly unlikely there’s a third-party solution that can simply integrate with all the company’s sources of data out of the box. For that reason, a company may want to consider custom software development for this portion of the BI tool.

The other part will process and visualize the information. A friendly User Interface and User Experience at this point is crucial for this portion of your new software. If the employees actually using this tool will not know how to use it properly right away, there will almost certainly be problems and unnecessary expenses in the long term. Investing in usability is a big must. At the same time, the value of a user-friendly interface is diminished if the system does not work properly. Thus the front-end and the back-end of a custom business intelligence software should always be well aligned.

This is why it is important that the logic behind such a product gets ironed out well before the development of the tool. A company’s leaders, therefore have a set of questions they should consider before investing in a custom BI software.

1. What is expected that the system should do?
2. Why is that needed?
3. How will success be measured?
4. When should the desired goals be achieved?

When business owners have answers to these questions they need to remember that the BI tool is an investment that yields results in the long run and only if it is actively used with the appropriate adjustments based on the company’s growth strategy.

CIOs invest in business intelligence systems in order to make informed, data-driven decisions. As a study has shown, decisions backed with data result in significantly higher ROI and sales numbers. These tools can also leverage information in order to gain a competitive advantage, cut costs, and reduce risks. Thus, investing in a good business intelligence software is worth considering.

Moving Forward,
DAS Solutions Team. 

Use Machine Learning to Produce Higher Value

Facebook uses machine learning (ML) for face recognition, Apple uses it to make Siri sound more human, and Google minimizes energy use at data centers with the help of ML. Machine learning is a trendy element of artificial intelligence that is being successfully used in many industries. Regardless of the industry your business operates in, consider using ML to improve productivity and receive higher ROI.

 

What is machine learning?

In traditional computer science we need to explain the task we wish to accomplish to the computer. For example, if we plan on creating a tool that calculates salaries, then we need to write a program that translates to the computer how to perform each operation in a language that it understands. This limitation hinders innovation because the machine cannot find and fix problems on its own, which can require much more energy from a development team.

Machine learning could simplify this process by a lot, as it involves “teaching” computers to learn on their own. This is done via an algorithm which educates computers to perform a task without having the developer explicitly code “instructions” in the program. In the supervised learning technique, the processor studies previous examples in order to run a machine learning algorithm. The more data is processed, the more accurate the algorithm becomes.

 

Case studies

The Royal Bank of Scotland has launched Luvo earlier this year. It is a bot that can answer customers’ questions and perform money transfers. It uses machine learning to provide customers with continuously better responses over time. McKinsey points out that some European banks that use machine learning techniques saw a 10% increase in sales of new products, 20% increase in cash collections, and a 20% decline in churn.

Dataminr transforms tweets into actionable signals for stock traders. It classifies them based on location, relevancy, and ranks them by their levels of urgency. An alert sent to a trader even a couple of minutes earlier can result in a significant profit.

SailThru learns customers’ interests and purchase behaviors. It predicts when a customer will make a purchase. For its client, The Clymb, it increased the total email revenue by 71%. It also collected data from all digital channels. This predicted top buyers’ next actions, and identified marketing trends.

A startup from London helps its customers generate reports. The company’s technology can scan text documents and establish relationships between concepts. It has increased workers’ productivity by 25% and saved 40 hours of engineers’ work per month.

Machine learning is not limited to the aforementioned case studies. It can be used in fraud detection, cybersecurity, search, manufacturing, medicine, robotics, personalization, and other industries. To implement machine learning technologies, one needs a strategy and a deep understanding of a company’s KPI’s.

If you plan to use ML in your business, define your criteria of success. It is not enough to know what your customers are about to do; the most important thing is to understand some of the reasons behind their behavior.