TOP 7 efficient app testing tools for 2021-22

Nowadays, we’re facing an exponentially growing number of apps. Only in the first quarter of 2021, the Apple App Store counted 2.22 million available apps, while on Google Play Market they were in a number of 3.48 million. (Statista)

Due to the fact that the competition is high, obviously, there is a huge demand on them to provide a top user experience journey. To ensure apps’ workability and efficiency, the development team, namely quality assurance engineers, continuously improve apps, fix bugs by regular tests. Clearly, tests are the key aspect that ensures apps’ security, scalability, functionality, accuracy, and many others that offer the user a great experience.

To run comprehensive app check, QA teams rely on manual testing, web testing, browser testing, regression testing, and API testing, and more. Regrettably, this process is time-consuming. Therefore, quality assurance engineers’ resort to certain tools in order to carry out automated tests.

To clarify which tools are more practical, more effective for testing applications in 2021-22, we realized comprehensive market research and came up with an integrated analysis on this topic.  You’re curious? Let’s see what each of them represents.

Selenium framework is intended for testing web applications on various browsers and platforms such as Windows, Mac, and Linux. Selenium helps QA engineers to write tests in different programming languages ​​such as Java, PHP, C#, Python, Groovy, Ruby, and Perl. Moreover, this tool offers recording and playback functionality for writing tests without learning the Selenium IDE (Integrated Development Environment). Selenium proudly supports some of the largest, well-known browser vendors who are confident that Selenium is a native part of their browser.

If we refer to its advantages, we emphasize the flexibility, additionally the ability to write complex and efficient scripts to test the applications. On the other hand, in order to start working with Selenium, the tester must have extraordinary knowledge of programming and be ready to devote some of his time and energy to writing special frames and libraries that provide specific functions during the testing process.

License: free.

Katalon Studio is built with a specialized IDE for testing APIs, web apps and mobile devices. It can be integrated into CI/CD and works great in conjunction with popular tools when testing software: qTest, JIRA, Jenkins, and Git. A nice feature that it provides is Katalon Analytics, thanks to which users get a complete picture of the testing process, as extensive reports that are displayed on the user screen in the form of metrics, charts, and graphs.

Besides that, this tool includes a full suite of powerful features to help overcome common challenges in automating frontend testing, namely:

➜ built-in Object Repository, XPath, Object Reidentification;
➜ supports Java / Groovy scripting languages;
➜ built-in support for image-based testing;
➜ serves as a support for continuous integration tools like Jenkins and TeamCity;
➜ supports Dual editor interface;
➜ customizable execution workflow.

License: free.

Telerik Test Studio supports the automation of apps like HTML5, Angular, ASP.NET, AJAX, JavaScript, Silverlight, WPF, MVC, Ruby, and PHP for iOS, Android. Telerik provides cross-browser support, serving also as a recording and playback tool. It supports 2 scripting languages C# and VB.Net. Test Studio can connect to version control systems such as Team Foundation Server and GIT, performing continuous testing. Telerik allows users to schedule tests, run tests in parallel. In addition, this tool offers robust test reporting features.

Its EveryStep Web Recorder feature can register every step and replay the scenario in a real browser. EveryStep Web Recorder is a web scripting tool used to record complex user’s actions, from clicking a button to navigating eCommerce. Scripts are used to run load tests in LoadView.

In addition, this tool offers one solution for automation testing of desktop, mobile apps, including UI, load, and performance testing, besides other various compatibilities such as:

➜ manual testing;
➜ integration with bug tracking tools.

License: from $199 per month.

TestComplete is one more effective tool that has won the recognition of top testers. It’s designed for testing desktop, mobile, and web apps. TestComplete supports various scripting languages ​​such as JavaScript, Python, VBScript, JScript, DelphiScript, C ++ Script, and C# Script. Moreover, with TestComplete, testers can perform keyword testing and data-driven testing. The instrument also provides a convenient function for recording and replaying the testing process.

TestComplete has a GUI object recognition feature that automatically detects and updates UI objects, thus avoiding the hassle of maintaining test scripts when AUT changes. This tool also integrates with Jenkins during the CI process.

More than that, TestComplete offers the following features:

➜ test renderer;
➜ script testing;
➜ test recording and playback.

License: from $6,359 per year.

IBM Rational Functional Tester (RFT) supports the ability to test a wide range of apps written in various programming languages ​​such as HTML, Java, Dojo, Ajax, Microsoft Windows, Microsoft .NET, Microsoft Silverlight, Microsoft Visual Basic, Siebel, Flex, GEF and PowerBuilder as scripting languages. RFT has a unique feature: Storyboard testing, through which all user’s actions related to automatic testing are recorded and visualized in the form of sequential images, app’s screenshots at various stages of its testing.

With RFT’s feature, “Storyboard Testing,” users can visualize and edit tests by original language, colloquial expressions, and application’s screenshots. As an IBM application, this tool integrates well with other IBM products.

License: from $3400 per month.

HPE Unified Functional Testing (UFT) offers functional and regression test automation for web services, sites, API, graphical interface of mobile, desktop and web apps on almost all platforms existing today. This tool supports over 200 apps and environments, including web, SAP, mainframe, Salesforce, PDF, Java, Citrix, etc.

Additionally, UFT allows integration with Mercury Quality Center and Mercury Business Process Testing. Furthermore, UFT tool supports CI/CD through integration with CI tools such as Jenkins, Azure DevOps, Bamboo and other products, as well as version control for Git, Subversion, TortoiseSVN and more.

Its advanced functionality for recognizing objects is based on images. In addition, reusable test components are available as well as automation documentation.

License: from $600 per month.

SoapUIcovers the entire testing spectrum (functional, security, load, mocking). This tool can easily execute tests for REST and SOAP APIs and Web Services easily. It supports all standard protocols and technologies for testing all kinds of APIs. Additionally, SoapUI allows to create and execute automated functional, regression, and load tests quickly and easily. SoapUI was created for advanced users looking to make more sophisticated automated tests and manual calls when is needed. Furthermore, this tool creates its own codes using the Groovy tool. Its Pro version has a user-friendly interface and several additional features, such as a checkout wizard, an editor form, and a SQL query designer.

The out-of-the-box toolkit provides many additional functionalities for API testing, including:

➜ easy test generation with drag and drop and point-and-click;
➜ powerful testing with data substitution from files or databases;
➜ reuse scripts;
➜ mocks – services using RESTful mocking;
➜ asynchronous testing.

License: Free and Paid (from $659 per year).


Thus, each of these tools allows QA engineers to conduct a complete quality assessment, identify all errors, and bring the software to perfection. However, it’s worth noting that smart testing and smart analytics for adaptive and heterogeneous environments are something that has yet to be implemented in modern test automation tools. From our side, we suggest to find a balance between manual and automated tests.

Which tools do or did you use as a tester? What’s your opinion about them?

Contact DAS Solutions to test your app and get insights to uncover new opportunities for your business. Reach out to our experts.


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    How to Meet IT Project Deliverables?

    At DAS Solutions we often work with our partners on creating a project plan and project-related documentation. One of the first things we do before starting the project is discuss the IT project deliverables.

    A deliverable is an item produced as a part of the project. As the project moves forward, deliverables are further defined and specified. Deliverables can be tangible or intangible. For example, if you need to implement a system that tracks orders, your key deliverables will include tangible (the system itself) and intangible (training sessions for employees) items.

    The most important thing to do to meet the IT project deliverables is to define them.

    Clearly stated deliverables will help you see the project strategically. Once the deliverables are identified, they serve as a foundation for the success of the project. That is why it is crucial that project managers take enough time to gather and analyze all relevant information.

    The deliverables need to meet the following criteria:

    • Have a detailed and clear description for all team members involved in the project;
    • Specify the operations and functionalities that will be performed by the software;
    • Ensure alignment with all requirements provided by the customer;
    • Clearly establish the client’s expectations;
    • Secure the client’s consent and acceptance;
    • Serve as a measurable basis for deliverables’ testing and review.

    Keep the documentation updated

    Updated documentation written clearly will help avoid any confusion. Make sure that all those involved in the project have a copy or can easily access it, because everyone has to be on the same page. Efficient coordination of the information will ensure that the deliverables are met.

    Master the management of IT project deliverables

    • Assign your team tasks that have a work result. It can be a short script that allows to add new items in the bag, or it can be something more complex such as user manual.
    • Be clear about task delivery intervals. A specific date stimulates the team member to focus on the result. At the same time, don’t set too broad intervals, for example a month or two months.
    • Monitor and record the progress of larger deliverables. If something goes in the wrong direction you will be the first to notice. This will give you the opportunity to come up with a different plan.
    • Implement a formal acceptance and review procedure, this will help you avoid misunderstandings.
    • Gather a dedicated responsible team of developers and encourage knowledge-sharing between them. In case someone decides to move to a different project, you need to ensure that all deliverables for your project will be completed on time.
    • Don’t make assumptions. If something does not seem clear enough, discuss it with the team members and the stakeholders.  It is better to spend 30 minutes on making sure that there are no ambiguities left than to spend hours on re-working.

    When you have a reliable and professional partner it is an exciting process of meeting project deliverables.

    We recommend reading the guide on how to build a software development project plan as well.

    Moving forward,
    DAS Solutions Team. 

    5 Benefits of Having an Intranet Portal

    Intranet portals are usually used by big companies, but small and medium enterprises can benefit from having them as well. Even if your company is not big yet, this blog post will show you five advantages of having an intranet portal.

    1. Improved communication

    With an intranet portal both staff members and managers can easily share appointments and alerts. Ideas can be posted on discussion boards along with relevant information. Also, when many people from different departments work on the same project, an intranet portal will help keep the information up-to-date. The intranet portal is a good place to recognize performers.

    2. Streamlined processes

    A good intranet platform improves internal processes. The accessible nature of an intranet portal will reduce questions and phone calls regarding common issues that may not be available (or hard to come by) otherwise.

    3. Managed data

    The intranet portal is a place where you can update corporate documents, procedures, guidelines, protocols, and resources in one click. The intranet website can serve as a place where online training content is hosted and served. You will see that knowledge is easily maintained on intranet portals. An intranet website significantly reduces print and distribution costs.

    4. Cross-platform usage

    Intranet websites can be easily accessed from different operating systems and browsers which is a tangible advantage especially if your IT team uses PCs that operate on UNIX, while your designers use computers that work on Mac.

    5. Gradual growth

    You don’t need to have something sophisticated right from the start. Your intranet portal can grow along with your business. When there is a need you can invest in a robust web-server and have more information and software available on the intranet.

    If your company does not use this tool, think about how it can solve communication or document storage issues in your company. Also consider giving your intranet a different image and structure from your customer-facing website. It will give your internal communications team their own identity and will strengthen the company’s culture.

    It is important to handle the implementation and adoption of the intranet with the help of professionals. Get in touch with us and we will help you go through the process of getting an intranet portal.

    Moving Forward,
    DAS Solutions Team.

    Top Features of an Effective Claims Management System

    Claims are a critical part of the insurance business. Even if your insurance company is not as big as Axa or Allianz, you need to have an efficient claims management system. Clients’ mindset and expectations are different from what they were 10 years ago. A recent survey called Insurance 2020: The digital prize — taking customer connections to a new level  has brought to light some fascinating facts:

    1. 71% of consumers made an online research before buying an insurance product.
    2. 68% of respondents were willing to download and use an app from their insurer in order to access services.
    3. 50% (!) stated their readiness to additional personal and lifestyle information so they can get the best deal for insurance services.

    Insurance must thus move quickly to become more customer-centric and to improve customer experience. For successful communication, your customers and team members need to have access to an intuitive claims management system. In this post, we’d like to highlight some features that would be welcomed by both your customers and your staff.

    Features of a claims management system appealing to customers:

    • A simple submission process from any device

    Users need to have the possibility to complete a short and simple form using their smartphone or tablet. Claimants’ basic info, such as first name and last name (as well as other contact information) should be  filled in automatically when the customer decides to submit a claim. This should be easy to do since the info is already in the carrier’s database. In addition, the claims process will be easier if customers understand intuitively how to attach photos of receipts or invoices to their claim.

    • Tracking claims progress

    Claimants need to be able to track the status and decision of consultants regarding their claim, further steps they have to take, as well as the final outcome.

    • All documents in customer’s pocket

    When the customer uses their insurer’s app, they need to store their paperwork such as copies of their ID, driving license and policy documents on their application.

    • Online claims payments

    Clients can save a lot of time if the transaction of claims can be done online. It also adds transparency to the process because both the customer and the consultant have access to the final decision of the claim.

    • Simplicity and security

    For fast and easy access one can log in with a PIN code that is easy to remember. Any claims information entered must not be lost until submitted. At the same time all personal data must be secured via encryption. It is also useful if most of your app’s features are available even if the user is offline.

    Your team will thank you for the following claims management system’s features:

    • Reminder function

    This is a useful feature because it enables a consultant to stay on top of the tasks that require a timely response. The reminder feature facilitates the service provided by the insurance company.

    • Handling different types of contracts

    It is preferred that the claims management system can handle various types of standard contracts. Furthermore, as the clients and the consultants might introduce amendments to the conditions of the standard form of contract it is critical that the system is able to deal with changes.

    • Keeping documentation up-to-date

    Some claims are more challenging to prepare because more documentation is required. Thus claims managers need to have a system to help them keep an up-to-date documentation, prepare the claims, and prevent them from losing relevant documents.

    • Extended search capabilities

    The agent needs to have the possibility to search virtually any data within the claim, including claimant, address, policy number, phone number, check number, etc. This function makes searching easier.

    • Centralized database

    If you have several offices across the country it is better to have a centralized database so that the management can have access to the files, templates for claims and any other information. A reporting tool will help them analyze the outcome and status of claims.

    So here we are! Ten features that a claims management system should have to improve your company’s performance. All in all, the app has to address your customers’ and your employee’s needs, which is why it is so important to choose a system with a user-friendly interface that fits well with your specific needs. Contact us and lets custom build it for you business. 

    Moving Forward,
    DAS Solutions Team.

    4 Benefits of a Reservation System for Your Hotel

    An online reservation system is a must-have for hotels these days. The booking process must be flawless and user-friendly to attract more customers and increase sales. Consider getting an online reservation system because it will give you many benefits, on top of those mentioned below.

    Two-Factor Authentication Best Practices

    A second layer of data protection is always a good idea, especially when you want to keep your customers safe from intruders. Authentication mechanisms that require only a username and a password are no longer intrusion-proof, as can be seen by the experience at some internet giants who shall remain nameless. Your users will be safer if you implement a two-factor authentication system using an SMS gateway, and send customers one-time passwords (OTP) to enter your system.

    Typically, one-time passwords are four- to eight-digit numerical codes that are valid for a short period of time, and only for one interaction, session, or transaction. They make authentication safer, because they are sent directly to the customer’s mobile phone. Authentication via OTP gained popularity across industries because it’s a cheap, easy to implement, and ubiquitous way to communicate with customers. The user does not have to install a third-party application to receive the one-time passwords, so it is also a very user-friendly option.

    To set up OTPs, you will need an SMS gateway that supports this authentication method. It is configured to generate and send one-time passwords for the user via text. Some OTPs are generated based on time-synchronization, while others use mathematical algorithms.

    Text-messages can be delivered in two ways: (1) you can attach a GSM modem to your server with a data cable, or (2) you can send messages through an SMS service provider. If you decide to go for the latter option, text-messages will first be sent to the short message service center (SMSC) of the service provider, and from there, based on connections with other SMSCs, the text-messages get sent to your recipients. For security reasons, setting up a VPN channel between the SMS Gateway and the SMSC of the service provider is always a good precaution. The first option is usually more secure because it is integrated in your infrastructure and does not require an internet connection. The second SMS delivery option is a good choice if you need to send a high volume of text-messages.


    SMS-based OTPs are an Option if You Operate in One of these Industries

    Everyone understands text messages. Thus implementing two-factor authentication using SMS will not introduce a steep learning curve for your customers. SMS-based OTPs can be implemented regardless of your industry. Here is an extensive list of industries already using this type of authentication successfully!

    1. Education and Training
    2. Food industry
    3. Retail
    4. Travel and Tourism
    5. Healthcare and Hospitality
    6. Web Design
    7. IT and ITeS
    8. Oil and Gas
    9. Real Estate
    10. Media and Advertising

    Two-Factor Authentication Use Cases

    • Registration

    Ask for a user’s phone number during the first registration attempt. Display a message where it is clearly explained that their phone numbers will be used only for verification procedures. Afterwards, send a one-time password that will allow the user to access their new account.

    • Password Reset

    Fraudsters get into user accounts by phishing email addresses, so verifying new passwords by via text OTPs add an extra layer of security.

    • New Device

    If the user logs in from a different device, a new IP address, or even a new country, you can add extra verification steps like SMS OTP or by answering qualifying secret questions.

    • Unusual Behavior

    Usual behavior such as making a lot of purchases in a short amount of time, or in different timezones can serve as red flags. Prevent fraudulent activities by verifying whether the actions were performed by the user.

    • Changing Account Information or Settings

    Set up additional verification steps when the user requests certain changes that could put their information at risk, such as changing the account name, or phone number. You could encourage users to opt in to extra verification steps by rewarding them for choosing to add the second security layer (some companies offer discounts if their users protect themselves in this way).

    When Is It Better to Use Multi-Factor Authentication Technology?

    With the rise of fraud attacks such as Emmental that affected banks in Switzerland, Sweden, Austria, and Japan, banks are looking for alternatives to OTPs through SMS. During Emmental operation, millions were stolen from both consumer and commercial bank accounts.

    Cybercrooks mislead people into installing fake applications on their devices. There were cases where such apps waited for text-messages from banks that contained session tokens, and silently hijacked communication, forwarding the info to attackers’ servers. Cybercriminals are keen on finding ways to undermine SMS OTPs, but this is still an infinitely safer alternative to the ID and password-only option.

    SMS two-factor authentication verifies a user’s identity in a fast, easy, and non-disruptive way. It is relevant for a range of industries, it is cost effective, easy to implement and works on a global scale. Reach out to a telecom consultant and discuss your two-factor authentication needs.

    Moving Forward,
    DAS Solutions Team. 

    Ways Automation Can Improve Your Business Processes

    Continuously changing market conditions, high speed in decision-making, multitasking in asset management and the need to reduce risks require modern approaches to the work processes within any business. It allows you to free up precious resources for strategic planning and concentration of management in key areas of the company. Business automation is the partial or complete translation of repeatable, time-absorbing operations and business tasks under the control of a specialized system. As a result, you get to increase productivity and effectiveness of strategic management.

    Automation is usually conducted in two ways:

    – Automation of the basic business processes: for example, sales management or work with clients. In this case, it is carried out to directly increase the volume of sales, the number of products produced and increase the profitability of the entire business as a whole.
    – Automation of supporting processes, such as accounting, reporting, records management. Such automation does not directly affect the increase in revenue, but helps reduce the time and costs of daily work execution.

    The main tasks of business automation are the following:

    – effective support of operational activities of the enterprise, control and organization of accounting
    – preparation of any documents for partners/clients, including invoices, bills and business proposals
    – quick receipt of reports on the state of affairs in the company for any period of time
    – optimization of staff costs, increasing the efficiency of working hours by freeing employees from routine/habitual work
    – minimizing the negative impact of the “human factor” on the most important business processes
    – secure storage of information and data
    – improving the quality of customer service

    Automation of business processes can significantly improve the quality of management in the company and the quality of its product. For the enterprise as a whole, it gives a number of significant advantages like:

    – Increase the speed of processing information and solve repetitive tasks
    – Increase business transparency
    – Increased coherence of staff and the quality of its work
    – The ability to control large amounts of information
    – Reducing the number of errors and improving management accuracy
    – Simultaneous resolution of several tasks
    – Rapid decision-making in repetitive situations

    As a result of automation of the business processes – the management receives much more information for analyzing business processes in the form of detailed analytical reports and is able to direct the company qualitatively taking into account external and internal indicators.

    Find out more about how an automation can help and grow your specific business, or if you have any other software development questions – just contact us at [email protected] or by filling out the Contact Form.

    Moving Forward,
    DAS Solutions Team.

    software business tools

    Your Business Can Be So Much More With the Right Software Tools

    Companies are looking for a strategic partner that provide software platforms which impact their day-to-day business workflows and will positively affect their bottom line.

    How to use an SMS Gateway in the Most Efficient Way?

    Let’s imagine that you already own an SMS Gateway. Now you can communicate with your clients via text-messaging. But what are you going to do with the tool that you just got? How do you use the SMS Gateway in a way that increases customers’ loyalty? Our explicit tips will help you create SMS campaigns that drive revenue.

    • Customize text-messages

    SMS campaigns teach you to get straight to the point. That is why it is a good idea to start your message with an attention grabber. A good attention grabber will make your customer want to read your message until the end. Usually, attention grabbers are spelled with capital letters, for example: ‘GOOD NEWS’, ‘UPDATE’, ‘GREAT OFFER’, etc. After you got your subscribers’ attention, use a clear call to action.

    When sending a message, customize it. Use your client’s name or geographical (if known). This will help build a closer relationship with your customer. Don’t hesitate to congratulate your customers with birthdays, offer them discounts on anniversaries or other important days. Don’t use SMS only as a promotional channel, but rather as a communication channel that consists of various messages on different topics.

    An example of a message you can send:

    “Stephanie, your order is getting close to 123 Main Street. If you are not home, please call 350-598-2926 or reply to this text so we can make arrangements. Thanks!”

    • Use Emojis

    The way people perceive advertisement has changed, and this is especially relevant for Millennials. According to a report cited by the Times, 4 out of 10 Millennials report that they’d rather engage with pictures than text, so there is no need to always be serious. Sometimes it is effective to be more creative and less official? ? ?. Add emotions to your messages by using emojis. They will grab readers’ attention, make the message funnier, and more memorable.

    • Insert shortened links

    Don’t use the SMS gateway only for promotional messages. Embed SMS communication into your digital marketing strategy. If you have a promotion and you have a landing page for your offer, insert a clickable and shortened link in the text-message (remember, you have a limited amount of characters to spare). The link will redirect the recipient to your landing page.

    At the same time, you wish to provide your clients with a pleasant customer journey, that’s why make sure that your website has a responsive design. Also keep in mind that the easier it is for users to engage with your content, the more likely they will complete the steps you want them to take.

    • Send SMS Reminders

    Engage with your customers by reminding that they had abandoned a shopping cart on your website. Let them know that they still did not buy that teddy bear for their daughter’s birthday, or a piece of jewelry for their special day with their significant other. Give your customers an option to respond to this text-message reminder, so that you can call them back and complete the order for them. You never know what stopped your client from buying on your website, which is why it is important to be proactive.

    • Choose the best timing and frequency

    Analyze the responses you receive from your target groups. Find the time and frequency that works best for your clients. If you send too many messages, there will inevitably be complaints and opt-outs. On the other hand, if you send messages infrequently, your clients may feel that your messages are out of place.

    • Place your contact info

    Whenever it is relevant and possible, mention your company’s contact information in the SMS. Make it easy for the client to get in touch with you. It is much easier when the phone number is provided right in the text. They click it, and their phone does the rest of the job. When they call, make sure they don’t wait long before someone picks-up. So make sure the customer service team is always ready to take calls and be in the know about the text messaging marketing strategy.

    • Give an unsubscribe option

    If you mainly use an SMS gateway for promotional messages, give your clients an option to unsubscribe. Make sure you provide them with clear instructions how they can stop receiving messages from you. This can be a word that they need to send in response to your campaign or a link to your website they have to access.

    • Use a customized sender name

    You don’t want your clients to remember you as 1-2-3-4-5-6-7-8. They should know right away that they are getting messages from you, not from a random phone number, and definitely not your competitors. Make sure that you have customized your sender name, and that your customers see where those messages are coming from.

    • Measure results and adjust

    Your SMS campaigns won’t be effective if you don’t measure the results and adjust to make them even better. Create A/B testing campaigns for your target groups, and go with the ones that work best. Analyze your results and stay open to changes in your content and strategy.

    If you follow these tips, you will have a good chance to turn your SMS gateway investment into a continuous revenue-driving mechanism. Next week we are going to analyze the important features of a user-friendly SMS gateway interface.

    Moving Forward,
    DAS Solutions Team.

    Business Intelligence Software Is Critical for Growth

    The savvy utilization of data is essential for the success of a business. Corporate leaders have finally realized what a large value added business intelligence (BI) platforms bring in terms of access to more structured data. This trend toward acceptance and integration of such tools is showcased by the fact that BI software is now rated as a top investment priority by CIOs.

    BI includes a variety of instruments, applications, and methodologies that allow to collect data from internal and external resources. BI platforms then prepare that data for analysis, and generate reports that are comprehensible to decision makers. BI also allows to plan and model future situations and assess risks. It doesn’t solve problems, but one can identify otherwise undetectable issues with the help of BI, and then take corrective actions to reach growth objectives.

    The BI and analytics market is undergoing an evolution. Analysts predict that cloud-based BI technology investments will grow 4.5 times faster than those in on-premises solutions. The adoption of machine learning techniques and the development of smart data delivery tools also attract more funding. In addition to that, companies are more inclined to use intuitive self-service business intelligence software that doesn’t require profound technical skills. Ideally, the IT department can train the rest of the team on what data is available and how that information can be accessed and used. Once the data warehouses and data marts supporting the business intelligence system are set up, managers should be able to query the data and easily create custom reports.

    The ideal business intelligence software is composed of several parts. One of its parts will source data from various databases used by a company. When it comes to sourcing data, every company is unique and it’s highly unlikely there’s a third-party solution that can simply integrate with all the company’s sources of data out of the box. For that reason, a company may want to consider custom software development for this portion of the BI tool.

    The other part will process and visualize the information. A friendly User Interface and User Experience at this point is crucial for this portion of your new software. If the employees actually using this tool will not know how to use it properly right away, there will almost certainly be problems and unnecessary expenses in the long term. Investing in usability is a big must. At the same time, the value of a user-friendly interface is diminished if the system does not work properly. Thus the front-end and the back-end of a custom business intelligence software should always be well aligned.

    This is why it is important that the logic behind such a product gets ironed out well before the development of the tool. A company’s leaders, therefore have a set of questions they should consider before investing in a custom BI software.

    1. What is expected that the system should do?
    2. Why is that needed?
    3. How will success be measured?
    4. When should the desired goals be achieved?

    When business owners have answers to these questions they need to remember that the BI tool is an investment that yields results in the long run and only if it is actively used with the appropriate adjustments based on the company’s growth strategy.

    CIOs invest in business intelligence systems in order to make informed, data-driven decisions. As a study has shown, decisions backed with data result in significantly higher ROI and sales numbers. These tools can also leverage information in order to gain a competitive advantage, cut costs, and reduce risks. Thus, investing in a good business intelligence software is worth considering.

    Moving Forward,
    DAS Solutions Team.