Warehouse Management Software – all you need to know to succeed

Nowadays you can buy almost anything online, paying from any location across the Globe. Moreover, you have even the possibility to arrange returns. In such a way, when you buy or return a product, the data about all processes need to be monitored and reflected somewhere. For this reason, many companies start thinking about using IT solutions for warehouse management and are implementing a Warehouse Management Software (WMS).

What is WMS?

Warehouse Management Software (WMS) optimizes and accelerates key warehousing tasks by directing receiving, put away, picking, packing, shipping, and space utilization along optimized routes. This software is a fully automatic mode, an electronic system that helps to centrally manage and control all processes. Especially for high-rise warehouses, it is difficult to imagine working without such assistance. Thanks to such solutions, warehouse stocks are always up-to-date, and you get a maximum degree of transparency regarding the current activities of the warehouse.

Also, Warehouse Management Software makes it possible to rationally use the warehouse space, accelerates the formation of batches of goods, and helps to correctly place the received products. In addition, this makes it possible to improve the quality of staff work, as well as to establish control over their actions.

Summing up, Warehouse Management Software provides better control over:

  • inventory management;
  • the rotation rate of goods;
  • optimizing routes and flows;
  • operator control.

Why WMS is needed?

Besides all the positive parts mentioned above, the advantages of the Warehouse Management Software are:

• performing the functions of a distribution center;

• updating of internal control systems;

• reducing the cost of heating and lighting automated warehouses (after all, there are no people in them);

• placement of information about the receipt of goods to all divisions of the enterprise;

• reducing the size of the wage fund for employees of the warehouse (automation of many processes, including accounting) makes it possible to optimize the staff, reducing its part);

• increasing the level of company service and customer loyalty, which automatically ensures an increase in sales, turnover and, in general, profits (accelerating operational actions, increasing productivity, reducing errors, reducing customer returns, etc.);

• reduction of monetary losses associated with the write-off of overdue balances (automated deliveries allow better control of the storage period, which simplifies the problem of shelf life of inventory);

• reducing the time spent by the department for the preparation and the next carrying out of inventories;

• refusal from paper carriers (using the program for automating warehouse accounting, the necessary reports are simply and reliably generated, processed, and sent electronically).

With the warehouse management software, all logistics processes are carried out without any interruptions. This not only makes the daily work of workers easier, but also minimizes the number of potential sources of error.


Why to introduce WMS?

The business gets real advantages when serving customers. Accurate information about the location of the goods, the ability to quickly assemble the necessary goods in the right quantity provides the company with beneficial advantages, expressed in the delivery of orders on time, without delays, which ultimately forms high loyalty of your customers. It’s used to automate the work of the warehouse, which ensures the management of business processes and control of warehouse operations (acceptance, transfer, storage, picking, shipment, etc.), WMS integrates with the accounting programs of the enterprise, provides complete transparency data in the supply chain of the entire company.

The key functions of the WMS are as follows:

• automation of large warehouse operations: acceptance, order picking, accounting in the context of storage locations (including management of distributed warehouses), shipment of goods by a loader and the formation of closing documentation, work with rejects;

• fast and timely accounting for the cells of material values, their arrival and movement on racks and pallets;

• accurate maintenance of all warehouse documentation and address reporting system;

• timely and convenient keeping of a warehouse journal (cards);

• presentation and handling of storage system access;

• personnel management in the warehouse area;

• analysis of the warehouse process and selection of the best option for organizing business processes related to the volume of the warehouse;

• tracking the results of the warehouse and analyzing the characteristics of the flow of goods;

• especially increased productivity of warehouse workers;

• improving the quality of warehouse operations due to high processing accuracy and a significant reduction in the human factor;

• collection, processing, and search of data on warehouse operations and the ability to influence the details of warehouse management (motivation, etc.);

• integration with a barcode;

• integration with online cash register and accounting software;

The list goes on.


If the company already has an existing WMS and intends to update it, then the implementation of the new WMS will require tight and complex integration with the existing system and its data. Furthermore, while the new software will be tested and integrated, the new one must not stop working, even in any case. For this reason, the team responsible for that new WMS must be experienced and professional to avoid system errors in the future.

If you have any questions about the Warehouse Management Software’s creation, feel free to contact us if you would like to brainstorm ideas related to your WMS. Our experts will help you to optimally increase the return on your warehouse, which means you will earn millions.

IT Business Analyst – key role for company success

There are no other ways to build a solid product without foundation/architecture, especially in software development, this matters more than anywhere else. It’s an extremely important stage that determines the subsequent faith in the project more than one might imagine. In the long run, it’s essentially the same as building a house from scratch that will serve you for a long time. You can’t do this without laying the base. And if you do, expect everything to fall apart due to some minor problem that will appear out of nowhere, as the reduction in competitiveness, employees’ demotivation, loss of control over the product, and so on.

In software development, it’s said that the foundation is laid by conducting business analysis. While this may seem obvious to some, the importance of this discipline can’t be stressed enough. If there is anything that can be called the “key to success”, then the business analysis is definitely it.

Yet, despite all that has been said, some call into question this field’s role, trying to diminish its importance in favor of a more abstract and bright word, also known as “vision.”

Even if we talk only about the IT domain, there are several areas related to business analysis: business analytics, system analytics, UX analytics, product analytics, digital intelligence, etc. Today, we focused on business analytics. Let’s talk about it in more detail.

Why does an IT project need a business analyst?

For a long time already, the business analyst has become a key contributor to teams’ success who helps companies to implement and leverage data science, strategy, and analysis. By finding the root causes of problems and organizing business processes, such expert identifies opportunities for enterprises. A business analyst provides suggestions for achieving business goals and increase competitiveness.

Most believe that a business analyst has the same responsibilities as a project manager. This is a myth. The BA is focused on the implementation of nitty-gritty details, while a project manager has targeted product value maximization.

In outsourcing and outstaffing, a specialist of this type is on the front line of communication with stakeholders is involved in gathering projects’ needs, drawing up technical specifications, and much more.
Their main duty is to describe business requirements, which will help to solve several tasks at once. Consequently, BA should turn all requirements into a solution by figuring out why users need a new app or app improvements. Then, determines the user, functionals, and quality requirements which the team can use this data to rate, plan, design, and create a product. It’s huge work.

Most of the companies refuse to develop projects without a preliminary stage of analytics.

Work results

Business Analyst’s daily tasks:

  • stakeholder communications – synchronization with the team (participates in discussions and brainstorms);
  • documentation (drafts specifications in detail, study and analyze realized tasks and value the project’s stage);
  • metric tracking (velocity, budget, etc.)
  • team management (consult with architects, team/tech leads, and subject specialists);
  • self-education and learning (knowledge improvement through mentoring, courses and trainings, applies new knowledge to the project;
  • testing (creates scenarios and test cases).

Project stages

  1. Foundation

In the initial phase, the business analysis aims to establish the basis for a project. In practice, this means:

  • understand of the initial idea of ​​the project and its refinement;
  • fesability assesments, expectations and potential problems;
  • preparation of information for project evaluation.

2. Planning the project

During the planning phase, the business analyst must prioritize the requirements. Another important element in consideration is the assessment of possible solutions. This helps to create a big picture of the project, from which comes an understanding of the real scope, limitations, and risks of the project. The main advantage of each element is the cost-benefit ratio.

All this is stated in the technical documentation. The documentation serves as the basis for the project and determines the way of subsequent management and development. These help to form a basic vision of the user experience for the program, as well as to connect the reality of the situation with the concept of the project.

3. Project supervision

During the execution phase, the business analyst takes on the role of an observer, overseeing the progress of the project in collaboration with the project manager. In practice, this means that the business analyst looks at the background, checking if all the elements in development are going according to plan and on time. It comes to the fore only in cases of new proposals and subsequent adjustments.

At this stage, there are three main goals for a business analyst:

  • breakdown of requirements into task sets for the development team;
  • keeping in touch with customers and getting feedback from them;
  • implementation of feedback and formulation of tasks.

In addition, the business analyst can participate in the development of test cases for the initial stages of testing. Improving the design quality for the proposed IT system to meet user requirements. It’s important to note that the business analyst continues to refine and adjust the functional requirements descriptions throughout the development phase. This is done so that by the time the function is developed, it is described in detail and adapted following the current state of affairs.

4. Project regular review

During the testing phase, the business analyst participates in the development and refinement of complex acceptance criteria for test scenarios of various program modules. This includes a combination of functional walkthroughs, user impersonation, and user acceptance tests. The main goal at this stage is to ensure that the project meets the requirements, its complete readiness, and readiness for deployment.

5. Completion of the project

At the final stage, the business analyst submits the project to the client and receives his approval. His next step is usually to create program instructions and final project documentation.


Business processes systematization

To systematize the entire software process, the business analyst concentrates his energy on a series of actions and procedures aimed at ensuring the continuous operation of the company and its productivity. Thanks to such systematization, the business analyst manages to free staff from routine tasks, increase revenues and competitiveness of the company, and optimize the working time of management.

Before systematization implementation, it’s necessary to:

  • perform a step-by-step analysis of business processes highlighting qualitative and quantitative methods, such as:
    • SWOT analysis of the process;
    • analysis of process problems;
    • analysis of inputs and outputs;
    • resource analysis.
  • define, install and configure the Business Process Management (BPM) system;
  • set up an organizational structure in the system to manage team members responsible for the execution of business processes;
  • determine which business processes exist in the company (using the universal list from the organization APQC (American Productivity & Quality Center), that presents the reference models of business processes) and which of them need to be systematized;
  • describe the selected processes in the system and agree with the management;
  • start and maintain processes.

To manage all work and get an outstanding result, the BA specialist needs a wide range of tools:

  1. Requirements Management: Google docs, inVision Studio, Pencil, Draw.io and analogs.
  2. Project Management: Microsoft Visio, Bizagi, LucidCharts, Axure, Balsamiq.
  3. Requirements tracking and data analysis: Miro, Open Web Analytics, Tableau, Google Analytics, Mixpanel, QlikView BI.
  4. Data Visualization: SEMrush, SE Ranking, KISSmetrics, Ubersuggest, SEOPressor.
  5. Modeling / Diagramming: Cawemo, Diagrams.net, etc.

By excluding analytics from the development process, you are taking on significant risks. Especially if you need to develop a complex product. Yes, it will be possible to save on the reduction of the team, but it will also lead to an increase in the number of reworks, the cost of the project, and the timing of its development.

A business analyst in the software development team is a major advantage. He’s a versatile employee who can plan, calculate and launch a project. He checks what strategies can be used to improve the company’s processes, monitors the economic and technical implementation of new requirements. Experienced business analysts lead the entire system development and strategic development of the company.

DAS Solutions follows all the principles described above. You have the opportunity to recruit a qualified business analyst who has extensive experience working with global projects. It offers customers a product without shortcomings. Contact us today.

TOP 7 efficient app testing tools for 2021-22

Nowadays, we’re facing an exponentially growing number of apps. Only in the first quarter of 2021, the Apple App Store counted 2.22 million available apps, while on Google Play Market they were in a number of 3.48 million. (Statista)

Due to the fact that the competition is high, obviously, there is a huge demand on them to provide a top user experience journey. To ensure apps’ workability and efficiency, the development team, namely quality assurance engineers, continuously improve apps, fix bugs by regular tests. Clearly, tests are the key aspect that ensures apps’ security, scalability, functionality, accuracy, and many others that offer the user a great experience.

To run comprehensive app check, QA teams rely on manual testing, web testing, browser testing, regression testing, and API testing, and more. Regrettably, this process is time-consuming. Therefore, quality assurance engineers’ resort to certain tools in order to carry out automated tests.

To clarify which tools are more practical, more effective for testing applications in 2021-22, we realized comprehensive market research and came up with an integrated analysis on this topic.  You’re curious? Let’s see what each of them represents.

Selenium framework is intended for testing web applications on various browsers and platforms such as Windows, Mac, and Linux. Selenium helps QA engineers to write tests in different programming languages ​​such as Java, PHP, C#, Python, Groovy, Ruby, and Perl. Moreover, this tool offers recording and playback functionality for writing tests without learning the Selenium IDE (Integrated Development Environment). Selenium proudly supports some of the largest, well-known browser vendors who are confident that Selenium is a native part of their browser.

If we refer to its advantages, we emphasize the flexibility, additionally the ability to write complex and efficient scripts to test the applications. On the other hand, in order to start working with Selenium, the tester must have extraordinary knowledge of programming and be ready to devote some of his time and energy to writing special frames and libraries that provide specific functions during the testing process.

License: free.

Katalon Studio is built with a specialized IDE for testing APIs, web apps and mobile devices. It can be integrated into CI/CD and works great in conjunction with popular tools when testing software: qTest, JIRA, Jenkins, and Git. A nice feature that it provides is Katalon Analytics, thanks to which users get a complete picture of the testing process, as extensive reports that are displayed on the user screen in the form of metrics, charts, and graphs.

Besides that, this tool includes a full suite of powerful features to help overcome common challenges in automating frontend testing, namely:

➜ built-in Object Repository, XPath, Object Reidentification;
➜ supports Java / Groovy scripting languages;
➜ built-in support for image-based testing;
➜ serves as a support for continuous integration tools like Jenkins and TeamCity;
➜ supports Dual editor interface;
➜ customizable execution workflow.

License: free.

Telerik Test Studio supports the automation of apps like HTML5, Angular, ASP.NET, AJAX, JavaScript, Silverlight, WPF, MVC, Ruby, and PHP for iOS, Android. Telerik provides cross-browser support, serving also as a recording and playback tool. It supports 2 scripting languages C# and VB.Net. Test Studio can connect to version control systems such as Team Foundation Server and GIT, performing continuous testing. Telerik allows users to schedule tests, run tests in parallel. In addition, this tool offers robust test reporting features.

Its EveryStep Web Recorder feature can register every step and replay the scenario in a real browser. EveryStep Web Recorder is a web scripting tool used to record complex user’s actions, from clicking a button to navigating eCommerce. Scripts are used to run load tests in LoadView.

In addition, this tool offers one solution for automation testing of desktop, mobile apps, including UI, load, and performance testing, besides other various compatibilities such as:

➜ manual testing;
➜ integration with bug tracking tools.

License: from $199 per month.

TestComplete is one more effective tool that has won the recognition of top testers. It’s designed for testing desktop, mobile, and web apps. TestComplete supports various scripting languages ​​such as JavaScript, Python, VBScript, JScript, DelphiScript, C ++ Script, and C# Script. Moreover, with TestComplete, testers can perform keyword testing and data-driven testing. The instrument also provides a convenient function for recording and replaying the testing process.

TestComplete has a GUI object recognition feature that automatically detects and updates UI objects, thus avoiding the hassle of maintaining test scripts when AUT changes. This tool also integrates with Jenkins during the CI process.

More than that, TestComplete offers the following features:

➜ test renderer;
➜ script testing;
➜ test recording and playback.

License: from $6,359 per year.

IBM Rational Functional Tester (RFT) supports the ability to test a wide range of apps written in various programming languages ​​such as HTML, Java, Dojo, Ajax, Microsoft Windows, Microsoft .NET, Microsoft Silverlight, Microsoft Visual Basic, Siebel, Flex, GEF and PowerBuilder as scripting languages. RFT has a unique feature: Storyboard testing, through which all user’s actions related to automatic testing are recorded and visualized in the form of sequential images, app’s screenshots at various stages of its testing.

With RFT’s feature, “Storyboard Testing,” users can visualize and edit tests by original language, colloquial expressions, and application’s screenshots. As an IBM application, this tool integrates well with other IBM products.

License: from $3400 per month.

HPE Unified Functional Testing (UFT) offers functional and regression test automation for web services, sites, API, graphical interface of mobile, desktop and web apps on almost all platforms existing today. This tool supports over 200 apps and environments, including web, SAP, mainframe, Salesforce, PDF, Java, Citrix, etc.

Additionally, UFT allows integration with Mercury Quality Center and Mercury Business Process Testing. Furthermore, UFT tool supports CI/CD through integration with CI tools such as Jenkins, Azure DevOps, Bamboo and other products, as well as version control for Git, Subversion, TortoiseSVN and more.

Its advanced functionality for recognizing objects is based on images. In addition, reusable test components are available as well as automation documentation.

License: from $600 per month.

SoapUIcovers the entire testing spectrum (functional, security, load, mocking). This tool can easily execute tests for REST and SOAP APIs and Web Services easily. It supports all standard protocols and technologies for testing all kinds of APIs. Additionally, SoapUI allows to create and execute automated functional, regression, and load tests quickly and easily. SoapUI was created for advanced users looking to make more sophisticated automated tests and manual calls when is needed. Furthermore, this tool creates its own codes using the Groovy tool. Its Pro version has a user-friendly interface and several additional features, such as a checkout wizard, an editor form, and a SQL query designer.

The out-of-the-box toolkit provides many additional functionalities for API testing, including:

➜ easy test generation with drag and drop and point-and-click;
➜ powerful testing with data substitution from files or databases;
➜ reuse scripts;
➜ mocks – services using RESTful mocking;
➜ asynchronous testing.

License: Free and Paid (from $659 per year).


Thus, each of these tools allows QA engineers to conduct a complete quality assessment, identify all errors, and bring the software to perfection. However, it’s worth noting that smart testing and smart analytics for adaptive and heterogeneous environments are something that has yet to be implemented in modern test automation tools. From our side, we suggest to find a balance between manual and automated tests.

Which tools do or did you use as a tester? What’s your opinion about them?

Contact DAS Solutions to test your app and get insights to uncover new opportunities for your business. Reach out to our experts.


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    Mobile app architecture: components and factors

    Today, due to the development of the mobile industry sector, companies have the opportunity to increase their businesses’ value by implementing mobile applications. But until you get a successful application, it is important to focus from the beginning on its architecture. Building clearly defined mobile app architecture it’s not an easy process, it heavily relies on a very meticulous plan, just like building a city. Due to this, you’ll save time, stress, effort, money because ahead a well-designed app’s architecture makes it easier for you to modify, test, and debug.

    ARCHITECTURE …? WHAT IS THIS?

    Being more explicit related to app architecture, we can define this as a roadmap and a detailed guide app of how the mobile app is supposed to be created. It consists of structural elements and interfaces, connections between selected elements, the general style of the program, and several layers, including:

    Presentation LayerBusiness LayerService LayerData Layer
    contains UI elements along with the parts processing them.consists of workflows, business entities, and components.is made up of service interfaces and message types.involves data utilities, data access components, and service agents.

    Once you have decided to create an application, invest time and money in its architecture. Focus on its convenient functionality, rapidity, safety, and excellent structure. Firstly, start by checking key principles that a mobile app architecture should include:

    1. Efficiency. The application performs the assigned tasks and performs the functions in any conditions. The system is efficient, reliable, and can handle all loads.
    2. Flexibility. The solution you choose is easy to change and there are fewer mistakes. You can change one element, and this will not be fatal to other components.
    3. Extensibility. You can add as many features as you like to your application if required.
    4. Scalability. Development and addition time is reduced. A good architecture allows you to streamline development into multiple parallel threads.
    5. Testability. You are able to test each component separately, to allow future consistency to diverse variables.
    6. Manageability. You monitor the workability, functionality, security, and efficiency of the system.
    7. Reusability. The elements and structure can be reused in other projects.
    8. Maintainability. Due to market conditions and consumer behavior continuous changes, architecture should always have the capacity to be changed, corrected, modified, and improved.
    9. Comprehensibility. The code should be understandable to as many people as possible. A lot of people are working on the application. A good architecture allows beginners to quickly understand a project.
    10. Performance. Ensure quick response to users’ intent/request during app usage. Therefore, we provide amazing customer satisfaction, without resorting to the app uninstalling and customer loss.
    11. Security. The architecture should be maximum robust to fully secure and protect user data and data which is used by the app.

    Then, based on the target audience, platforms it’ll be deployed on, features and functionality, correctly choose the right type of your mobile application:

    • NATIVE APP

    is a program for iOS, Android, and other platforms. Native means the app is built for one platform.

    + efficiency due to compliance with all the requirements of the selected category of devices;

    + more secure;

    + has better performance as compared to a hybrid app;

    + interact with other native APIs;

    + doesn’t depend on plugins and WebViews;

    + perform much faster as compared to a hybrid app;

    + quick access to new features;

    + better user engagement;

    – two separate codebases and databases – one for Android and the other one for iOS;

    – require installation;

    – difficult to run SEO campaigns and strategies;

    – costs (time/budget).

    • HYBRID APP

    a site optimized for use on a mobile device.

    + reduce development time and costs;

    + leverage cross-platform capabilities;

    + work on multiple platforms;

    + less time-consuming to create;

    + automatic updates;

    + easy maintenance;

    – requires a constant Internet connection, because it is located on a separate server in the network.);

    – limited user interface;

    – depend on the browser’s speed.

    and:

    • bandwidth scenarios;
    • user interface;
    • navigation methods;
    • the device types:
    ANDROID APP ARCHITECTUREiOS APP ARCHITECTURE
    For the Android mobile architecture app, a good solution is the Clean Architecture because it makes your app more independent of frameworks, databases, layers, and more. In other words, your developers will not be tied to a specific framework or database. Also, we use, MVVM, MVP, MVI.

    Deciding architecture type, pay heed to android frameworks, libraries, app developing concepts, app components, and fragments to provide an ideal approach and an outstanding user experience.
    For iOS, you may find suggestions from Apple to use the MVC (Model-View-Controller), MVVM architectural pattern for UIKit, but again, you need to understand and carefully analyze every detail to realize which kind of architecture will make the best version of your app.

    We at DAS Solutions design mobile applications using the following methods, depending on the project objectives:

    MONOLITHIC ARCHITECTURE

    The necessary logic is stored on the server, and all the necessary information for the server is stored in the database. Such applications are very simple and require relatively little development time. But in the long run, applications are bound to change because they have to fit new platforms, gadgets, and operating systems.


    MICROSERVICES ARCHITECTURE

    This is typical for cloud-native applications, which are now popular due to the advantages that cloud environments provide for business. It is a method of building independently developed and distributed applications, each of which runs as one or more isolated processes.


    For any changes, even the smallest, monolithic applications require rebuilding and deploying the entire monolith. Whereas microservices are broken down and placed independently of each other. This means that microservices offer a completely independent approach, with each individual component performing a different function for the entire system to work.


    SERVICE-ORIENTED ARCHITECTURE

    SOA is independent of the programming languages, platforms, or protocol specifications used for services developed. Also, an important aspect of SOA is high flexibility, which is achieved due to the ability to quickly adjust business logic – a change made to a business function will eventually affect all the necessary applications.


    With the increasing complexity of applications, some modules are moved to separate hardware parts and services. Modules here sometimes hold their own databases and reside on separate devices. This has its pros and cons.
    Such an architecture requires serious investments at the start, but with a competent approach, costs are reduced at subsequent stages of development. Service-oriented architecture is good for large companies.


    Before developing your mobile app architecture, consider some important factors and elements like:

    Device Types

    • Screen resolution;
    • Screen size;
    • CPU Features;
    • Storage Space;
    • Memory;
    • Availability of the development framework.

    ✓ Bandwidth Scenarios

    • with an internet connection (3G, 5G);
    • offline connection.

    ✓ Navigation Methods

    • Stacked navigation bar;
    • Navigation bar (top and bottom);
    • Tag driver;
    • Modular controller;
    • Single view;
    • Scroll view;
    • Gesture-based navigation;
    • Search-driven navigation.

    ✓ User Interface (UI)
    ✓ Real-Time Updates vs Push Notifications

    It might look difficult to plan the architecture app, and it is we confirm, this is why we recommend to work with an expert software development company.

    DAS’s architects are experienced and qualified specialists who work in tandem with programmers, coming with advice to developers related to the app and giving instructions on how to create an app. At the same time, the architect is looking for compromises between customers, managers, developers.

    We know how to create a fast and reliable architecture, providing a unique user experience. Designing mobile applications is our specialty. Contact us by email and let’s speed up your mobile app architecture.

    Tell us about your project


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      Dedicated Development Team – Efficient work & Motivation

      There is no company in this Universe that would like to be left behind using outdated solutions for the production process.

      Therefore, to cope with changes and trends, even big software engineering players, like Skype, GitHub, and Slack, opt for outsourcing over other models of cooperation.

      A dedicated team helps to get specialists who will be completely immersed in the specifics of the client’s business. In addition, the team is flexible to customer requirements and can scale up if the need arises.

      THE BENEFITS OF A DEDICATED TEAM

      The advantages list can continue days and nights, but we’d like to highlight how our clients took advantages of such a model working with us:

      full involvement in the requirements and methodology of the project;
      adjustment of the work time in accordance with the client’s time zone;
      opportunity to interview all specialists;
      full control over design processes;
      detailed reports and constant collaboration;
      rapid growth and replacement of resources;
      the long-term value of the project due to the accumulation of expertise and preservation of knowledge;
      cost-effectiveness;
      high work efficiency;
      direct communication and monitoring of the team;
      process of software development controlled and managed;
      flexibility in planning and managing changes;
      team scalability;
      transparent pricing system;
      the most reliable model of all.

      By hiring a dedicated team, most clients are not just looking for additional resources for testing, they are seeking to get motivated and interested in the project professionals who will be proactive and will do everything possible to ensure that the final product is perfect. The client needs experts with whom he can communicate, who will be “on the same wavelength” with him. Therefore, the personality of the team members is very important.

      59% of companies believe outsourcing as an effective cost-cutting option.

      For example, we have a team that has been working with a client of us for 6 years. This confirms that a dedicated team really means “dedication” – dedication to the project and dedication to solving problems. From our experience, we realized and noticed many times that in addition to the involvement of the team, there is another main advantage of this model that attracts customers, and now I am talking about the transparency of the process. This gives the client the ability to monitor the progress of work and quickly scale the team.

      WAYS TO MOTIVATE YOUR OUTSOURCED TEAM

      It’s nice to have a dedicated software development team, but the question is: “How to maintain expert motivated during the long-term projects, at the same time contributing to the development of skills without decreasing the efficiency of the work?”. Let’s discover in detail.

      • Communicate clearly. Make sure that you have laid all the cards correctly, that the people on the other side clearly understand what you are planning. In addition to the kick-off document that you submitted at the beginning, additionally, come out diagrams, designs, examples, and requirements. Provide as much information as possible and always ask if extra materials or explanations are needed. You are the leader of this team (PO of the product) and should be involved as well as the rest of the members.

      57% of projects fail due to breakdown in communications.

      • Respect them as professionals. The cause why you chose them, firstly, is due to their knowledge and skills. Consult them about process improvements, request their opinion, ask for suggestions. A dedicated team is not just a team of engineers, communicators, or managers. Beforehand to start a collaboration with you and your business, they were groomed as consultants.
      • Appreciate them as knowledge workers. Considering the opinions of employees, especially regarding organizational issues, serves as an additional incentive for conscientious work. In addition, a fresh perspective will help identify the company’s strengths and weaknesses. Another way to use feedback for motivation is to invite employees to independently choose the criteria by which their work will be assessed, and based on opinions, form an individual KPI system.  Plus, the staff can become a “bank of ideas”, where the management can draw hints and non-standard solutions to problems. It is important to listen to each employee without rejecting the initiative at the very beginning. This method of non-material motivation will give an additional impetus to the development of the team and the company as a whole.
      • Recognize their achievements. A simple “thank you” or “well done” – and now your team member/colleague smiles and does his task in a good mood, and the rest of the employees are imbued with loyalty to you. Plus, it is a simple way to show the employee the value of his work. Gratitude is always appropriate and, as a form of motivation, does not require any expenses.
      • Pay for extended working hours and working shifts. In addition to a good salary, you have to pay for overtime hours, which is a well-known practice across the IT industry. Plus, the employee will feel that by his time and work there is respect and responsibility for the fact that he divides all the work to instill quality and on time.
      • Respect their time. Each of us has a private life, which requires our attention and time. Since it takes 8 hours to work per day and to sleep the same number of time, we have about three hours a day left for us and our loved ones, if we do not consider the time for the trip to and from the office, for preparing before leaving home and various basic little things. Thus, we have very little free time for ourselves and for important things, and accordingly, this time is very expensive and sometimes it is simply priceless. And do not forget about the weekend, there must be a balance in everything. So winning respect for the free time of employees is one of the key factors in motivating a team.

      The essence of motivation is to give people what they most want to get out of their work. The more fully you can satisfy their desires, the more chances you have of getting what you need, namely: performance, quality, service.

      By hiring a dedicated team, you are, in a sense, hiring a well-coordinated organism that is inspired by your goals, follows your directions, and will not leave you halfway there if something goes wrong.

      Contact us and we will show you how a dedicated team can boost your product/project.

      Tell us about your project


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        The danger of legacy

        Today, software development takes place in a highly competitive environment. This introduces several significant risks that may affect business performance and one of the most dangerous is excessive efforts to maintain legacy technologies. Although businesses may be hesitant to make investments in new technology, the true cost of legacy technology far outweighs the investment. Because legacy applications cost more to run and maintain, they make the business highly inefficient, increases operational costs and system downtime. Legacy technologies are also extremely vulnerable, because many of these outdated systems are no longer supported by the manufacturer. Another problem with using outdated technology is that most legacy systems are incompatible with newer systems.

        Risks

        However, scrapping legacy systems and replacing them with more modern software involves significant business risks. Most managers try to minimize risks and therefore do not want to face the uncertainties of new software systems. Replacing a legacy system is a risky business strategy for a number of reasons. There is rarely a complete specification of the legacy system. The original specification may have been lost or not written in sufficient detail. Therefore, there is no straightforward way of specifying a new system that is functionally identical to the system that is in use.

        New software development is itself risky so that there may be unexpected problems with a new system. It may not be delivered on time and for the price expected.

        Keeping legacy systems in use avoids the risks of replacement but making changes to existing software usually becomes more expensive as systems get older. There are several reasons that lead to an increase in the complexity of system maintenance. First of all, different parts of the system may be implemented by different teams. There is, therefore, no consistent programming style across the whole system. Replacement of developers is a completely normal business process, but it is necessary to strictly adhere to the code style and follow the architecture guidelines.

        Optimization

        To eliminate the risk of obsolescence of a programming language or framework, it is desirable to divide the application into separate services with a minimum number of dependencies. If necessary, any of these services can be rewritten using new technologies and this will in no way affect the functionality of other parts. In addition to dividing into separate services, the use of modular architecture and the CQRS principle allows you to divide functionality within a service.

        During the development process, it is necessary to allocate time for creating and updating the documentation so that it does not become outdated. All documentation should be structured and it is advisable to use specialized tools for writing and storing documentation. All business processes should be described in the form of UML diagrams.

        The system may have been optimized for space utilization or execution speed rather than written for understandability. This causes particular difficulties for programmers who have learned modern software engineering techniques and who have not been exposed to the programming tricks that have been used. In the long run, clear and easily modifiable code is always preferable to an optimized but overcomplicated solution.

        Adherence to uniform standards, division into independent services, timely updating of documentation allows you to gradually develop the product without the need to rewrite it completely.

        Drop us a line if you have legacy code/systems, we have the right experience to help you to make the right decision on it’s future.

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          Top Features of an Effective Claims Management System

          Claims are a critical part of the insurance business. Even if your insurance company is not as big as Axa or Allianz, you need to have an efficient claims management system. Clients’ mindset and expectations are different from what they were 10 years ago. A recent survey called Insurance 2020: The digital prize — taking customer connections to a new level  has brought to light some fascinating facts:

          1. 71% of consumers made an online research before buying an insurance product.
          2. 68% of respondents were willing to download and use an app from their insurer in order to access services.
          3. 50% (!) stated their readiness to additional personal and lifestyle information so they can get the best deal for insurance services.

          Insurance must thus move quickly to become more customer-centric and to improve customer experience. For successful communication, your customers and team members need to have access to an intuitive claims management system. In this post, we’d like to highlight some features that would be welcomed by both your customers and your staff.

          Features of a claims management system appealing to customers:

          • A simple submission process from any device

          Users need to have the possibility to complete a short and simple form using their smartphone or tablet. Claimants’ basic info, such as first name and last name (as well as other contact information) should be  filled in automatically when the customer decides to submit a claim. This should be easy to do since the info is already in the carrier’s database. In addition, the claims process will be easier if customers understand intuitively how to attach photos of receipts or invoices to their claim.

          • Tracking claims progress

          Claimants need to be able to track the status and decision of consultants regarding their claim, further steps they have to take, as well as the final outcome.

          • All documents in customer’s pocket

          When the customer uses their insurer’s app, they need to store their paperwork such as copies of their ID, driving license and policy documents on their application.

          • Online claims payments

          Clients can save a lot of time if the transaction of claims can be done online. It also adds transparency to the process because both the customer and the consultant have access to the final decision of the claim.

          • Simplicity and security

          For fast and easy access one can log in with a PIN code that is easy to remember. Any claims information entered must not be lost until submitted. At the same time all personal data must be secured via encryption. It is also useful if most of your app’s features are available even if the user is offline.

          Your team will thank you for the following claims management system’s features:

          • Reminder function

          This is a useful feature because it enables a consultant to stay on top of the tasks that require a timely response. The reminder feature facilitates the service provided by the insurance company.

          • Handling different types of contracts

          It is preferred that the claims management system can handle various types of standard contracts. Furthermore, as the clients and the consultants might introduce amendments to the conditions of the standard form of contract it is critical that the system is able to deal with changes.

          • Keeping documentation up-to-date

          Some claims are more challenging to prepare because more documentation is required. Thus claims managers need to have a system to help them keep an up-to-date documentation, prepare the claims, and prevent them from losing relevant documents.

          • Extended search capabilities

          The agent needs to have the possibility to search virtually any data within the claim, including claimant, address, policy number, phone number, check number, etc. This function makes searching easier.

          • Centralized database

          If you have several offices across the country it is better to have a centralized database so that the management can have access to the files, templates for claims and any other information. A reporting tool will help them analyze the outcome and status of claims.

          So here we are! Ten features that a claims management system should have to improve your company’s performance. All in all, the app has to address your customers’ and your employee’s needs, which is why it is so important to choose a system with a user-friendly interface that fits well with your specific needs. Contact us and lets custom build it for you business. 

          Moving Forward,
          DAS Solutions Team.

          software business tools

          Your Business Can Be So Much More With the Right Software Tools

          Companies are looking for a strategic partner that provide software platforms which impact their day-to-day business workflows and will positively affect their bottom line.

          Talking InsurTech with Dr. Moritz Finkelnburg

          This March, specifically on the 13-14th, Goethe Business School (GBS) organizes the Global InsurTech Roadshow in Frankfurt together with InsurTech Asia from Singapore. The roadshow combines pitch-sessions and discussion rounds with international early-stage InsurTechs. One of the main organizers of the event is Dr. Moritz Finkelnburg – Academic Director for Insurance at GBS. Also, he manages the insurance programs as part of the China Executive Education Center. With 20 years of management and board experience in leading insurance companies he is a specialist in sales and non-life-insurance as well as profit-oriented portfolio management. We are thrilled that Dr. Finkelnburg gave us an interview where he shared his insurance industry’s experience, thoughts on innovation and why the Global InsurTech Roadshow is an event that is not to be missed.

          1.  How did the InsureTech eco-system change in the last couple of years?

          The InsurTech era started with tech-oriented small companies, mainly focusing on app and technical service developments. Since 2015, we noticed the market-entry of digital brokers such as Knip or Clark, offering a fresh image, high customer service and easy accessibility. Last year the first digital insurers appeared and will be completed this year. They are offering own products and services to the customers.

          2.  Who is behind the Global InsurTech Roadshow (GIR)? How did the idea appear? 

          The driver of this idea are George Kesselman, the founder of InsurTech Asia and me. One day last year when George was visiting me here in Frankfurt he told me about a roadshow he was organizing in 5 Asian countries. The idea to organize a similar conference in Europe was simple and caught both of us. And the rest is simple…

          3.  What mainly differentiates GIR amongst all the other existing InsureTech conferences/events? 

          On one side we are non-commercial, which makes a huge difference. We are able to offer much more competitive prices and decided not to charge any startup who wants to pitch during our conference. In addition, I think we are much more familiar or intimate. You don’t need a super-professional but somehow cold environment to feel good, make great contacts and have lots of fun.

          4.  What your attendees will take away from the GIR event? 

          They will definitely have seen the newest trends and startups in the InsurTech-ecosystem most of them have never been seen somewhere before and they will have made a lot of new contacts which are relevant for their specific kind of business.

           5.  According to you, where (in the insurance business) can technology help the most? 

          In my eyes, digitization will mostly help to improve the value chain of traditional insurers becoming more efficient, quicker, more service oriented and with less errors.

          6.  How important is innovation, namely software implementation for the industry? 

          Today’s insurer’s software landscape is extremely complex. Innovations need years due to long implementation scenarios. Every approach to solve or reduce this complexity will help. 

          7.  Where do you see the industry heading and what should businesses venture onto, in order to be in the game? 

          Digital brokers and insurers are fantastic and true innovation-drivers. However, they will have extremely hard times ahead. If they survive 5 years and are able build up a significant portfolio they will thrive. Otherwise, they will be killed by their customer acquisition cost. The enablers however will have a good chance to develop if they can help traditional insurers to improve their value chain.

          One of our goals at DAS Solutions is empowering and supporting the industry as a whole, and that’s why we are so excited to be part of #GIR2018. What is clear to us is that GIR is as much about industry’s insights as it is about harnessing a community of insurers who are eager for change, who understand that technology is the future and there is no time to wonder. 

          If you will be attending the event as well, or just around the block, let us, specifically Daria know we would love to meet you and have a chat. 

          Moving forward,
          DAS Solutions Team. 

          Use Machine Learning to Produce Higher Value

          Facebook uses machine learning (ML) for face recognition, Apple uses it to make Siri sound more human, and Google minimizes energy use at data centers with the help of ML. Machine learning is a trendy element of artificial intelligence that is being successfully used in many industries. Regardless of the industry your business operates in, consider using ML to improve productivity and receive higher ROI.

           

          What is machine learning?

          In traditional computer science we need to explain the task we wish to accomplish to the computer. For example, if we plan on creating a tool that calculates salaries, then we need to write a program that translates to the computer how to perform each operation in a language that it understands. This limitation hinders innovation because the machine cannot find and fix problems on its own, which can require much more energy from a development team.

          Machine learning could simplify this process by a lot, as it involves “teaching” computers to learn on their own. This is done via an algorithm which educates computers to perform a task without having the developer explicitly code “instructions” in the program. In the supervised learning technique, the processor studies previous examples in order to run a machine learning algorithm. The more data is processed, the more accurate the algorithm becomes.

           

          Case studies

          The Royal Bank of Scotland has launched Luvo earlier this year. It is a bot that can answer customers’ questions and perform money transfers. It uses machine learning to provide customers with continuously better responses over time. McKinsey points out that some European banks that use machine learning techniques saw a 10% increase in sales of new products, 20% increase in cash collections, and a 20% decline in churn.

          Dataminr transforms tweets into actionable signals for stock traders. It classifies them based on location, relevancy, and ranks them by their levels of urgency. An alert sent to a trader even a couple of minutes earlier can result in a significant profit.

          SailThru learns customers’ interests and purchase behaviors. It predicts when a customer will make a purchase. For its client, The Clymb, it increased the total email revenue by 71%. It also collected data from all digital channels. This predicted top buyers’ next actions, and identified marketing trends.

          A startup from London helps its customers generate reports. The company’s technology can scan text documents and establish relationships between concepts. It has increased workers’ productivity by 25% and saved 40 hours of engineers’ work per month.

          Machine learning is not limited to the aforementioned case studies. It can be used in fraud detection, cybersecurity, search, manufacturing, medicine, robotics, personalization, and other industries. To implement machine learning technologies, one needs a strategy and a deep understanding of a company’s KPI’s.

          If you plan to use ML in your business, define your criteria of success. It is not enough to know what your customers are about to do; the most important thing is to understand some of the reasons behind their behavior.