Business Intelligence Software Is Critical for Growth

The savvy utilization of data is essential for the success of a business. Corporate leaders have finally realized what a large value added business intelligence (BI) platforms bring in terms of access to more structured data. This trend toward acceptance and integration of such tools is showcased by the fact that BI software is now rated as a top investment priority by CIOs.

BI includes a variety of instruments, applications, and methodologies that allow to collect data from internal and external resources. BI platforms then prepare that data for analysis, and generate reports that are comprehensible to decision makers. BI also allows to plan and model future situations and assess risks. It doesn’t solve problems, but one can identify otherwise undetectable issues with the help of BI, and then take corrective actions to reach growth objectives.

The BI and analytics market is undergoing an evolution. Analysts predict that cloud-based BI technology investments will grow 4.5 times faster than those in on-premises solutions. The adoption of machine learning techniques and the development of smart data delivery tools also attract more funding. In addition to that, companies are more inclined to use intuitive self-service business intelligence software that doesn’t require profound technical skills. Ideally, the IT department can train the rest of the team on what data is available and how that information can be accessed and used. Once the data warehouses and data marts supporting the business intelligence system are set up, managers should be able to query the data and easily create custom reports.

The ideal business intelligence software is composed of several parts. One of its parts will source data from various databases used by a company. When it comes to sourcing data, every company is unique and it’s highly unlikely there’s a third-party solution that can simply integrate with all the company’s sources of data out of the box. For that reason, a company may want to consider custom software development for this portion of the BI tool.

The other part will process and visualize the information. A friendly User Interface and User Experience at this point is crucial for this portion of your new software. If the employees actually using this tool will not know how to use it properly right away, there will almost certainly be problems and unnecessary expenses in the long term. Investing in usability is a big must. At the same time, the value of a user-friendly interface is diminished if the system does not work properly. Thus the front-end and the back-end of a custom business intelligence software should always be well aligned.

This is why it is important that the logic behind such a product gets ironed out well before the development of the tool. A company’s leaders, therefore have a set of questions they should consider before investing in a custom BI software.

1. What is expected that the system should do?
2. Why is that needed?
3. How will success be measured?
4. When should the desired goals be achieved?

When business owners have answers to these questions they need to remember that the BI tool is an investment that yields results in the long run and only if it is actively used with the appropriate adjustments based on the company’s growth strategy.

CIOs invest in business intelligence systems in order to make informed, data-driven decisions. As a study has shown, decisions backed with data result in significantly higher ROI and sales numbers. These tools can also leverage information in order to gain a competitive advantage, cut costs, and reduce risks. Thus, investing in a good business intelligence software is worth considering.

Moving Forward,
DAS Solutions Team. 

Are You Using Instant Messaging to Chat with Clients?

Instant messaging has been a part of daily routine for years. IM delivers many benefits, such as: ease of use, video streaming, screen sharing, real time communication. It is handy for companies that have offices in different countries. If your company decides to use instant messaging for internal and external communication with partners and clients, make sure you do the following in order to avoid common annoyances and even threats that come with some IM systems:

  • Take control over instant messaging

Ideally you need to have a custom enterprise IM for communication. All instant messages sent and received by employees can be then channeled via a central server, archived for future reference, encrypted and subjected to security processes and policies. Contact us, if you wish to keep your business safe from malware and hackers.

Otherwise, you can use a known IM with tools that were designed for enterprises. Use features that track history and back up messages to create a knowledge base for future reference. Don’t forget to utilize encryption technologies so that anyone who tries to access your messages sees only encrypted (gibberish) text.

  • Minimize the risks

Lower the risks of using IM by verifying the domains that can send and receive messages. The system administrator can block the source of potentially malicious messages. If the company policy forbids the transfer of files to unknown recipients, the risks associated with the loss of confidential information, are mitigated. This is especially relevant in the financial and insurance industries, where data confidentiality is particularly critical.

  • Educate employees

Most importantly, employees need to be aware of security risks. Develop an instant messaging usage policy and make sure that it gets followed. Employees need to understand clearly what kind of information they can provide to clients and partners by IM and what sort of documents can be sent by email. Training end-users to be more skeptical about the messages they get must be part of the strategy.

Instant messaging is the preferred communication channel when it comes to brief conversations with prospects, clients and partners. IM bears risks and requires thorough management to be a safe tool.

Moving Forward,
DAS Solutions Team.

Mobile Applications Used in Business: Convenient and Simple

Mobile applications used in business improve the workflow inside the company, and have a beneficial impact on customer service and customers’ loyalty. More and more small and mid-size businesses understand the mobile trend and the fact that they need more than a website and a profile on social networks. Customers are overloaded with information and you need to add value to catch their attention and win their affection.

Mobile applications used in business are a necessity, because they can:

• provide customer service (e.g., banking or shipment tracking apps)
• give value added benefits (e.g., retail apps can use a reward program)
• bring convenience (airline apps allow you to change your flight or buy another ticket quickly)
• send push notifications to let your customers know about a promotion you are running
• bring additional revenue (your company can sell the premium version of the application)
• accelerate mundane tasks
• provide access to information when the employee is not in the office (e.g., access to CRM and databases).

A survey conducted by Canvas has shown that employees used from 1 to 5 business mobile applications in their work in 2014, while in 20% of the companies surveyed, employees used more than 10 apps in their work. Canvas has found that companies are saving a lot of money by using mobile applications that reduce manual processes. Also they have found that signature and image capture are the most popular features in business.

There are many mobile applications used in business, however if a process has to be simplified then it is close to impossible to find an application for that in an app store. In this case you need a nice and intuitive custom application developed with your process in mind. Let’s say it takes a lot of time to do a certain task, because the employee has to be outside the office and has to fill in a lot of vital, accurate information once he or she is back. If the task is completed on the go then the information stays error-free and it takes less time to complete the task. If your staff uses a custom enterprise application, then you will outperform your competitors.

Your business can streamline business processes, eliminate paperwork and make your customers loyal. Contact us to get an estimation for your custom mobile app.

Moving Forward,
DAS Solutions Team.