A letter from your future colleague, Daria

Dear Future Colleague,

I am Daria, Head of Sales, and for me DAS is a real professional adventure. I’m amongst those few people who witnessed the raise of the company, its first steps, its victories and challenges along the years. I joined the core team of DAS at the moment when its establishment was in the active process of materialization. I remember that November day when I came to see yet an empty, but already OUR first office, ah…the pleasant feeling of having your own place. It was the beginning. I met the initial small team of five developers who built the foundation of the first projects and gained the trust of our initial clients.

In the beginning, I was involved in a pilot project, not related to IT, and at some point, I was offered to try my skills in the sales department. I found it interesting, though, must confess stressful at the beginning. My colleagues trusted that I can grow my competencies in this direction. I closed my first deals and felt extremely happy. This is how I continued with the sales. In the meantime the team was growing, I was meeting great people and establishing friendly relationships.
 
Of course work is not only about friendship. Sales is a hard and responsible work. You need to always remember that it’s on you that your colleagues will be covered with tasks, projects, and of course financial benefits the next day, weeks, months.
Even though it’s not an easy job, I love my team and the way we share information, thoughts, experience, happy and sad moments together.
They are like a part of my family. It can be funny, it can be stressful.
I love to observe the difference between the dialogue you can have via emails, chats, phone calls and the moment when the person see you live. It’s like breaking the ice and entering a new space.
What I would say to new people joining DAS?… Be friendly and don’t use too much perfume, please. 🙂 
If I would be asked to share some advice for a sales person, then I would say that my main mantras are:
1. Don’t give up. Never.
2. Be yourself with your customers, because after all it’s all about human interaction.
3. Be honest in everything you do (first of all with yourself).
4. Take responsibility for your deeds. It makes you stronger and more attentive.
5. To fail is human. Learn from your fails, turn the experience into wisdom (if possible), don’t repeat it and get back to point 1.

I believe that the company is like a living house, a natural organism which can grow and evolve. In this house, every new person is like a new room with a new door which opens a new space, furnished in a distinct way, with its personal design, wallpapers, furniture and atmosphere. And each room of this house has a window with a unique view outside the house.

I wish that every new room would make the house better, stronger, more interesting, distinguished amongst many other houses and may every view from all the windows remain unique, but all as one – beautiful.

As you (maybe) can tell – being in sales doesn’t mean to lack the seed of poetry in your soul.  

Happy journeys!

Are You Using Instant Messaging to Chat with Clients?

Instant messaging has been a part of daily routine for years. IM delivers many benefits, such as: ease of use, video streaming, screen sharing, real time communication. It is handy for companies that have offices in different countries. If your company decides to use instant messaging for internal and external communication with partners and clients, make sure you do the following in order to avoid common annoyances and even threats that come with some IM systems:

  • Take control over instant messaging

Ideally you need to have a custom enterprise IM for communication. All instant messages sent and received by employees can be then channeled via a central server, archived for future reference, encrypted and subjected to security processes and policies. Contact us, if you wish to keep your business safe from malware and hackers.

Otherwise, you can use a known IM with tools that were designed for enterprises. Use features that track history and back up messages to create a knowledge base for future reference. Don’t forget to utilize encryption technologies so that anyone who tries to access your messages sees only encrypted (gibberish) text.

  • Minimize the risks

Lower the risks of using IM by verifying the domains that can send and receive messages. The system administrator can block the source of potentially malicious messages. If the company policy forbids the transfer of files to unknown recipients, the risks associated with the loss of confidential information, are mitigated. This is especially relevant in the financial and insurance industries, where data confidentiality is particularly critical.

  • Educate employees

Most importantly, employees need to be aware of security risks. Develop an instant messaging usage policy and make sure that it gets followed. Employees need to understand clearly what kind of information they can provide to clients and partners by IM and what sort of documents can be sent by email. Training end-users to be more skeptical about the messages they get must be part of the strategy.

Instant messaging is the preferred communication channel when it comes to brief conversations with prospects, clients and partners. IM bears risks and requires thorough management to be a safe tool.

Moving Forward,
DAS Solutions Team.